Waitstaff/ Server - NM Cafe Northbrook - The Neiman Marcus Group Inc
Northbrook, IL
About the Job
Description
Neiman Marcus Group is a relationship business that leads with love in everything we do—for our customers, associates, brand partners, and communities. Our legacy of innovating and our culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. Our brands include Neiman Marcus and Bergdorf Goodman.
Your Role
As our Restaurant Server, you will serve Neiman Marcus customers in a warm and accommodating manner to the Neiman Marcus standards. The team Makes Life Extraordinary by delivering exceptional service and ensure customer satisfaction. This job will be onsite and report to the Restaurant Manager.
What You'll Do
- Serve assigned seating section of dining area
- Utilize knowledge of food, including preparation and culinary terminology, to provide detailed information to customers about menu items
- Use knowledge of wine, beer, and spirits, including technical and service procedures
- Interacts graciously with the public and handles multiple duties at the same time
- Adhere to established accounting procedures for all transactions, including all authorized methods of payment, and maintains knowledge of the POS system
- Complete pre-shift, post-shift, and daily and weekly duties as assigned by supervisor
- Clean and maintain restaurant and workstation
What You Bring
- Prior food and beverage experience
- Customer service experience
- Associate will work a flexible schedule
- Role requires standing, bending, climbing stairs, and lifting and carrying 35 pounds
Qualifications
Inclusive Benefits
We offer an inclusive and comprehensive range of benefits to our valued associates, including:
- Medical, Dental, Vision Benefits
- Disability Benefits
- Paid Parental Leave, Paid Family Leave, and Adoption Support
- Paid Time Off
- Retirement Savings Plan (401K) and Life Insurance
- Financial Solutions
- NMG Associates Core Discount of 30%
- Personal and Professional Development Opportunities
For more information, please click “Our Benefits” section on our career site or reference the link here: https://www.neimanmarcusgroup.com/benefits
About Neiman Marcus Group
As one of the largest multi-brand luxury retailers in the U.S., with 3,000+ of the world's most desirable brand partners, we're delivering exceptional products and intelligent services enabled by our investments in data and technology. Through the expertise of our associates, we deliver and scale a personalized luxury experience across our three channels of in-store, eCommerce, and remote selling. Our NMG|Way culture, powered by our people, combines individual talents into a collective strength to make life extraordinary. Our brands include Neiman Marcus and Bergdorf Goodman.
Our legacy of innovation and culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. As a female-founded, female-majority organization that outpaces the U.S. population in racial and ethnic diversity, our people are at the heart of our progress, and we take great care to protect and empower them.
We are committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
We are committed to providing reasonable accommodations during our Talent Acquisition process. If you have a disability and need assistance or an accommodation, please email us at ApplicantSupport@NeimanMarcus.com.