Ward Clerk - Mountain View Nursing, LP

Position Summary

Specific responsibilities of the position include, but are not limited to, the following:

• Filing and replacing needed forms on charts/manuals daily.
• Assures active charts contain pertinent information such as DNR stickers, Allergy Stickers, etc on a monthly basis or as needed.
• Keeps a list of residents due for annual history and physicals, eye, dental and podiatry appointments.  Up-dates these list weekly.
• Responsible for timely physician notification for signatures on certification/recertification’s and doctors progress notes that are due.  Charting forms are supplied and on the chart for the physicians and nurses.
• Will have each physician’s folder ready for new orders monthly.
• Tagging charts needed physician attention and making a list of these charts for charge nurse and the Director of Nursing.,
• Assure monthly lab requisitions are completed accurately 
• Lab books are reviewed to track lab work.  Any discrepancies are reported to the charge nurse.
• Records the resident’s name, room number, and name of attending physician on medical forms.
• Writes routine information on outpatient forms, consultation sheets, and hospital transfer forms.
• Completed resident status change forms and distributes to all departments.  Such as diet change, new therapy orders, etc.
• Checks all charts on a weekly basis to assure forms have been filed in the proper sequence.
• Thins the resident’s charts on a monthly basis or as needed.
• May record all instructions, from any discipline, on the residents profile sheet.
• Validate time and date of residents weekly appointments with the transportation scheduler.
• Orders clerical supplies and charting forms as needed.
• Up-dates resident emergency contact numbers on the face sheet as needed.
• Keeps census information on the Roster Matrix, up to date.  Including, admissions, discharge, and deaths.
• Delivers completed charts of discharged and deceased residents to the medical records room.
• Supply closets are kept neat and orderly, restocked as needed to meet par levels.
• Stock medication is put away and rotated to assure outdated medication is removed.
• Keeping medical record files on the unit in order, keeping the unit free of clutter and the desk and desk area free of food, drinks, etc.
• Transport residents to the beauty shop, therapy, and activities as needed.
• Delivers mail, newspapers, messages and flowers to residents.
• Answers the phone.
• Directs visitors to resident rooms.
• Keeps confidential all information he/she acquires in the performance of his/her job.
• Promotes a positive relationship between residents, families, and staff members.
• Treats every resident with respect and dignity.
• Maintains awareness of the needs and interest of the residents being served.
• Operates all equipment and uses supplies in a safe and secure manner.

Education/Certifications/Experience

• EDUCATION:  High school diploma, GED, or verification of active pursuit of a GED is required.  Sufficient education to perform daily tasks with an understanding of the duties involved.

• EXPERIENCE:  Clerical experience preferred but not necessary..

 Knowledge

• CUSTOMER AND PERSONAL SERVICE:  Knowledge of principles and processes for providing excellent customer service.   
• ENGLISH LANGUAGE:  Must have the ability to read, write, and follow oral and written directions at a level necessary to accomplish the job.
• PSYCHOLOGY:  Recognizing and being sensitive to residents’ individual differences in ability, personality, interests, and state-of-mind.
• SAFETY AND SECURITY:  Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of staff and residents, data, and the Facility as a whole.

Skills/Ability

• ACTIVE LISTENING:  Ability to give full attention to what others are saying.  Taking time to understand the points being made, and asking questions, if appropriate.  Ability to communicate effectively with persons who have difficulty in hearing and speaking.
• COMMUNICATION:  Ability to communicate effectively across the organization.  Includes the ability to read and interpret documents such as safety rules and procedure manuals and the aptitude to write routine reports and correspondence.  Ability to speak effectively and be understood by others.
• PROBLEM SENSITIVITY:  Ability to recognize when there is, or could be, a problem and taking the initiative to report issues to your supervisor..
• ORGANIZING, PLANNING & PRIORITIZING WORK:  Ability to develop plans in order to organize, set priorities, and accomplish daily duties.
• TEAMWORK:  Ability to work well with supervisors and peers to achieve goals.  Readily gives and receives help and values the contribution of teammates.
• ATTENTION TO DETAIL:  Being careful and thorough in completing work-related tasks.
• STATIC STRENGTH:  Ability to exert repetitive muscle force to lift, push, and  pull.  Reaching for, handling, lifting, fingering and feeling are all necessary for the variety of duties.
• NEAR VISION:  Ability to see details at a close range. 
• EMOTIONAL STABILITY:  Ability to cope with the stresses of the environment.   Use good judgment, be patient
• DEPENDABILITY:  Reliable, responsible, and dependable, while fulfilling obligations.  Must be capable of maintaining regular attendance.
• INTEGRITY:  Ability to be an honest and ethical employee while exercising both patience and tact and complying with the Facility’s policies and procedures.
• TECHNICAL:  Ability to understand basic equipment function.  Ability to use computer technology with training as required for completing job duties.