Warehouse Associate - The Hilldrup Companies

JOB SUMMARY:

Load shipments into and out of storage. Take exceptions on inbound shipments. Keep warehouse safe and clean. Work as a team member to take proper exceptions. Wrap and load furniture properly in containers. Keep warehouse claims down. Operate warehouse safely and efficiently.

SUPERVISORY RESPONSIBILITIES:

Daily contact with van operators, operations personnel, local service providers and Customer service personnel. Frequent contact with customers and vendor’s representatives.

Warehouse associates primarily work at one branch location, assisting with inventorying, loading/unloading and re-positioning clients’ stored merchandise. Warehouse associates may be asked to assist with moves on very short notice, depending on the day’s volume of work. In addition, move and warehouse associates commit to exceptional quality by safeguarding customers’ possessions and making sure they are kept, transported and received in the same condition that we received them.

Warehouse associates will receive top-notch training, focusing on exceptional customer service delivery and the mechanics of ensuring a safe, effective and efficient move.

DUTIES/RESPONSIBILITIES:

• Takes exceptions on inbound shipments.
• Loads storage containers.
• Maintains neat, accurate paperwork.
• Must be able to lift and carry 50-100 lbs up and up to 400 lbs. in ateam carry.
• Required to lift and carry furniture four to eight hours daily.
• Keeps assigned warehouse safe and clean.
• Keeps facility and grounds clean.
• Runs sweeper in and around assigned area.
• Performs other duties as assigned.

VALUES/COMPETENCIES

• Empowered Accountability:
  • You are Hilldrup to the customer.
  • When a challenge arises, we are personally responsible for taking ownership and providing a timely and clear resolution.
• Uncompromised Integrity:
  • We show respect and integrity to our customers, partners and each other in all that we do and at all times, even when no one is watching.
• Unwavering Commitment:
  • We are committed to our customers, each other and our Hilldrup values with steadfast resolve.
• Fearless Communication:
  • Let your voice be heard and listen!
• Infectious Positivity:
  • People want to be around and do business with people who are positive and happy. There are two ways to look at every situation – we focus on the positive side.
• Purposeful Agility:
  • Flexibility is the key in developing long-term business success. But we do it with purposeful planning.

REQUIRED SKILLS/ABILITIES:

• Professional and trustworthy;
• Dependability and punctuality;
• Ability to deliver exceptional customer service;
• Strong communicationskills;
• Great attention to detail;
• Ability to be on your feet for extended periods of time;
• Willingness to work hours beyond normal daily work schedules and on Saturdays, when necessary.
• Ability to thrive in a fast-paced work environment;
• Previous moving and storage or delivery experience a plus.

QUALIFICATIONS

Required Education: High school diploma or equivalent work experience.

Required Experience: Six months to one-year HHG (household goods) and warehouse experience.

PHYSICAL REQUIREMENTS:

Primary Work Location:

Works in an office environment.

Physical Demands:

Work is performed in a typical, comfortable interior work environment which does not subject the employee to any unpleasant elements; individual has discretion in relation to walking, standing etc., and has minimal exposure to physical risks.

Why Hilldrup?

• Comprehensive benefits package, including health, dental, and retirement plans.
• Opportunities for career growth and development.
• A supportive and collaborative work environment.
• Be part of a company with a legacy of excellence in the moving and logistics industry.

Hilldrup is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Incumbents offered this position must successfully complete a background and drug test to continue with employment.