Warehouse Associate - Sendik's Food Market

Sendik's Food Markets, a Milwaukee Journal Sentinel “Top Workplace” since 2012, is a rapidly growing organization looking to hire people who thrive in a customer-oriented, fast-paced environment. We are a family-owned business with a goal of offering our customers the best grocery shopping experience, period. We do this by selling products of the highest quality for a great value, all while providing exceptional customer service. We currently have 18 store locations – Whitefish Bay, Wauwatosa, Mequon, Grafton, Elm Grove, Franklin, Greenfield, Germantown, New Berlin, West Bend, Bayside, Hartland, Greendale, Brookfield – The Corners, Waukesha – Meadowbrook, Hales Corners, Marquette and Oconomowoc with a focus on continued growth. At Sendik's Food Markets, we pride ourselves on not only our ultimate customer satisfaction and high-quality products, but the 2,000+ associates dedicated to building the Sendik’s Brand.

Role Title

Warehouse Order Picker 

Manager

Warehouse Manager

Job Summary

The Warehouse Order Picker will be responsible for modeling and promoting Sendik’s culture by consistently providing “best in class” service to our guests. The main responsibility of the Warehouse Order Picker is to efficiently and accurately select items in the Warehouse to be delivered to our stores. In addition, the Warehouse Order Picker will also be responsible for confirming daily deliveries and stocking items in their correct area. 

Our Values:

Service: We will treat every customer like a beloved family member or friend and find a way to say “yes” to our customers. It’s important that we engage with every customer that enters our store, and follow the 10/4 rule. At the end of any interaction with a customer, we will offer a sincere “Thank you for your business!”

Passion: We have a passion for excellence and to be the best at what we do. We will seek product knowledge and commit to quality by believing in the Sendik’s brand.

Nimbleness: Provide great solutions for our customers by exploring all possibilities and welcoming change. We will be quick to respond to our customers and use “Red Truck Service” when additional assistance is needed.

Duties/Responsibilities:

• Serve customers throughout the store locations while modeling Sendik’s culture and providing “best in class” customer service, which includes, greeting, engaging, delighting and thanking every guest for their business
• Daily review of orders from each store in order to accurately select items for delivery
• Pick and pallatize product; ensuring pallet is wrapped, labeled and free from cross contamination 
• Daily operation of forklift and pallet jack
• Ensure that all inbound and outbound freight is inspected for damages and refrigerated merchandise is at the correct temperature before receiving or shipping  
• Assist with the training and mentoring of new associates in the Warehouse 
• Maintain a clean and safe work environment by adhering to safety/sanitation regulations and procedures
• Assist with all other duties as needed 

Qualifications:

• Must be a minimum of 18 years of age due to required operation of Warehouse equipment
• Current certification in order to operate forklift, pallet jack, and rider. (Company will compensate if needed)
• Prior warehouse experience is preferred 
• Ability to work in different temperature zones, including cold environments (i.e., coolers, freezers)
• Strong sense of team – ability to anticipate the needs of the team
• Strong knowledge of local and state health, sanitation and safety regulations
• Ability to work at a fast paced and efficient manner
• Ability to quickly adapt to changing conditions, priorities and circumstances
• Ability to maintain composure, meet deadlines and work effectively under pressure 
• Ability to take initiative and make decisions independently regarding department needs and priorities, under general supervision
• Excellent time management, prioritization and organization skills 
• Excellent problem-solving and conflict resolution skills 
• Ability to stand, walk, lift, bend, push/pull for extended periods of time 
• Ability to lift up to 75 pounds