Warehouse Automation Technician - Bray Controls

Bray Automation Technician position encompasses a broad range of responsibilities that require a mix of technical skills and customer service abilities. Here’s a breakdown of the key aspects and requirements:

Position Overview:

1. Technical Support and Operations:
   • Build valve assemblies, pick, pull, pack, and ship customer orders with proper cycle testing and documentation.
   • Coordinate full cycle warehouse operations, ensuring compliance with Bray safety policies.
   • Conduct inventory control activities including physical item counts and cycle counts.
2. Field Service and Customer Interaction:
   • Provide field service at customer facilities to install, calibrate, and repair actuators and valves.
   • Represent Bray in a sales capacity while at customer sites, promoting Bray products.
   • Collaborate with internal and external customers to offer technical assistance on Bray products.
3. Additional Responsibilities:
   • Write comprehensive service call reports and perform product testing/troubleshooting as required.
   • Process product returns and conduct evaluations of valves and actuators returned from the field, generating evaluation reports.

Minimum Requirements:

1. Experience and Skills:
   • 5+ years of experience in field service and warehouse operations; HVAC background preferred.
   • Mechanical and electrical aptitude, including proficiency with hand and pneumatic tools.
   • Ability to read and understand instructions in English, operate a forklift, and maintain certifications.
   • Basic knowledge of electricity, wiring, and circuitry.
2. Other Requirements:
   • Maintain a positive driving record and be willing to travel up to 10% for field service.
   • Competency in using computers and basic software (e.g., UPS, common carrier software).
   • Self-motivated with the ability to work independently and prioritize workload effectively.
   • Strong interpersonal skills to work cooperatively within a team and with customers.

Summary:

The Bray Automation Technician role combines technical expertise in mechanics and electronics with customer-focused responsibilities. It involves hands-on warehouse operations, field service, technical support, and customer interaction. The position requires someone who can handle a dynamic environment, work independently, and maintain high standards of safety and service.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) Assembly