Warehouse Manager - American Freight
Agawam, MA 01001
About the Job
| Job Summary: | The Warehouse Manager is responsible for providing leadership to a core team of associates responsible for the receiving and replenishment of merchandise ensuring the sales floor is well presented and product is available for sale to the customer. The Warehouse Manager is responsible for supervising and directly participating in the delivery of merchandise to customers homes. The Warehouse Manager is also accountable for accuracy of receiving documents, and provides supervision over merchandise deluxing and pricing operations. The Warehouse Manager will assist with supervising a team of hourly associates when the Store Manager is not present. The Warehouse Manager is also a role model within the unit for abiding by and holding others accountable for The Code of Business Conduct and overall business practices. Leads by example with the highest level of integrity. The Warehouse Manager must have day, evening and weekend availability to work. |
| Job Duties/Responsibilities: | |
| • | Leads the Receiving and in-store operations to ensure achievement of business goals in expenses, payroll, inventory shrinkage and Associate morale |
| • | Leads receiving and delivery processes in training, assists in action plans to improve performance and ensures daily execution. |
| • | Leads receiving and deluxing of merchandise throughout the unit |
| • | Prices products per American Freight Pricing Guidelines and leads efforts in unit's achievement of improved margins and cost recovery |
| • | Adheres to operational processes (i.e., receiving, delivery, replenishment, shipping and Acct. 112) and ensures consistency and performance standards are met |
| • | Develops partnership with Logistics Services', Distribution Centers and Product Repair Services |
| • | Ensures that the store and delivery team adheres to safety policies and procedures including protocol for maintaining delivery vehicles. |
| • | Rings normal transactions at Point of Sale (POS) |
| • | Serves as a Key carrier and accepts overall 4 wall accountability |
| • | Interacts with customers and associates to address their concerns |
| • | Licensed and able to drive delivery truck up to 26' & use basic GPS navigation |
| • | Ensures customer satisfaction by maintaining delivery schedule and a professional attitude |
| • | Completes basic hookup (e.g. connect dryer cord & vent) for qualified home appliances |
| • | Assists with store tasks including unloading trucks, loading customer vehicles, & moving product on the sales floor |
| • | Supervises hourly delivery associates and actively participates in delivery activities |
| • | Performs duties including routing, staging, and customer contact |
| • | Maintains facilities and housekeeping |
| • | Understands and communicates activities/trends in unit and unique local issues to management |
| • | Performs other duties as assigned |
| Job Duties/Responsibilities: | |
| • | Leads the Receiving and in-store operations to ensure achievement of business goals in expenses, payroll, inventory shrinkage and Associate morale |
| • | Leads receiving and delivery processes in training, assists in action plans to improve performance and ensures daily execution. |
| • | Leads receiving and deluxing of merchandise throughout the unit |
| • | Prices products per American Freight Pricing Guidelines and leads efforts in unit's achievement of improved margins and cost recovery |
| • | Adheres to operational processes (i.e., receiving, delivery, replenishment, shipping and Acct. 112) and ensures consistency and performance standards are met |
| • | Develops partnership with Logistics Services', Distribution Centers and Product Repair Services |
| • | Ensures that the store and delivery team adheres to safety policies and procedures including protocol for maintaining delivery vehicles. |
| • | Rings normal transactions at Point of Sale (POS) |
| • | Serves as a Key carrier and accepts overall 4 wall accountability |
| • | Interacts with customers and associates to address their concerns |
| • | Licensed and able to drive delivery truck up to 26' & use basic GPS navigation |
| • | Ensures customer satisfaction by maintaining delivery schedule and a professional attitude |
| • | Completes basic hookup (e.g. connect dryer cord & vent) for qualified home appliances |
| • | Assists with store tasks including unloading trucks, loading customer vehicles, & moving product on the sales floor |
| • | Supervises hourly delivery associates and actively participates in delivery activities |
| • | Performs duties including routing, staging, and customer contact |
| • | Maintains facilities and housekeeping |
| • | Understands and communicates activities/trends in unit and unique local issues to management |
| • | Performs other duties as assigned |
| Education Requirements: | HS Graduate or Equivalent |
| Years of Related Experience: | 1-2 Years |
| License/Certificate Required: | No |
| Driver's License Required: | No |
| Travel Requirements: | None |
| Age Requirement: | 18+ |
| Required Skills: | |
| • | Must have a valid State Issued Driver License |
| • | Licensed and able to drive delivery truck up to 26' & use basic GPS navigation |
| • | Ability to lift in excess of 50 lbs., and use hand wheeled carts to move Appliances |
| • | Strong drive for results. Action oriented. Strong execution skills. Courageous leadership skills |
| • | Ability to manage multiple priorities simultaneously |
| • | Knowledge of store and retail operations |
| • | Excellent communication skills |
| • | Ability to pay attention to detail |
| • | Computer literacy |
| • | Adhere to safe operating of company equipment and vehicles at all times |
| • | Ability to represent the Company in a professional manner at all times which includes conformance to the Code of Conduct and American Freight Stores ethical business practices |
| Preferred Skills: | |
| • | Supervisory experience required; 2-4 years preferred |
| Licensed and able to drive delivery truck up to 26' & use basic GPS navigation | |
| • | Preference given to candidates with delivery experience |
American Freight is an equal opportunity employer. We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, separation, recruitment, pay and other forms of compensation, access to facilities and programs, training and general treatment during employment.
Store Services
Source : American Freight
