Warehouse Manager - NATIONAL RETAIL TRANSPORTATION

Company Overview:

NRS, our parent company for National Retail Transportation (NRT) and Keystone Freight Corp (KFC) is our leading provider of transportation & logistics services, and a family-owned and operated company that has been providing smart logistics solutions for the world’s leading retailers and manufacturers for 60+ years. Our innovative energy drives us towards new and valuable solutions for our clients, even as we continuously grow and strengthen our network. We are dedicated to creating a culture that empowers the individual and offers our associates the opportunity to apply their unique skill to the challenges facing our clients. In the office, the warehouse, or on the road, it is this commitment to our innovative spirit that unites us in common mission to push boundaries in the logistics industry. 

Job Summary:

The Warehouse Manager oversees all warehouse activities for their shift ensuring a smooth operation, adherence to company policies, and satisfaction of customer requirements. This role includes managing Warehouse Supervisors, optimizing operational processes, and maintaining effective communication with the client management team. The Manager focuses on driving efficiency and supervising daily operations on their shift.

Job Description:

· Strategically oversee warehouse operations in line with company policies and vision.

· Optimize operations for efficiency and cost-effectiveness.

· Assign workloads appropriately and evaluate outcomes.

· Monitor and manage KPIs against customer expectations.

· Lead a team of Warehouse Supervisors for effective operations management.

· Design warehouse layout for optimal product flow.

· Comply with shipping, handling, safety, and security protocols.

· Align labor with building needs to maximize KPI performance.

· Enforce safety, regulation, and security protocols.

· Coach, train, and motivate employees towards excellence.

· Ensure comprehensive shift coverage.

· Conduct daily goal and safety meetings.

· Enhance service quality.

· Ensure timely and accurate reporting.

· Perform other duties as assigned.

Requirements:

· Education: Bachelor’s degree in logistics or supply chain management preferred.

· Experience: 5-7 years of relevant warehouse management experience.

· Proven success in process improvement and KPI management.

· Expertise in warehouse management practices.

· Strong leadership and large team management capabilities.

· Decision-making and problem-solving skills.

· Analytical, customer service, interpersonal, and negotiation proficiency.

· Bilingual in English and Spanish is a plus.

· Willingness to work flexible hours as needed.

Physical Demands:

· Supervisory Presence: Regular walking and standing to oversee warehouse operations, inspect inventory, and monitor staff performance.

· Manual Handling: Occasional lifting, moving, and carrying of goods and equipment, which may involve weights up to 50 pounds.

· Climbing and Reaching: Use of ladders or climbing equipment to access stored items or oversee operations, as well as reaching for items stored at various heights.

· Operational Coordination: Directing the movement of trucks and freight within the terminal or warehouse yard, requiring good hand-eye coordination and quick decision-making.

· Computer Use: Frequent use of computers and handheld devices for inventory management, scheduling, and communication, necessitating manual dexterity.

· Environmental Exposure: Work may involve exposure to warehouse environments, outdoor conditions, and all types of weather while managing operations in the yard.

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EEO Statement: 

NRS is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.