Warehouse & Service Assistant - Tempe, Arizona - Cook Solutions Group

Cook Solutions Group, listed as a 100 Best Companies to Work for, is looking for a Warehouse & Service Assistant with excellent customer service, communication, and time management skills, a professional attitude and appearance, and the ability to integrate into our "We Make It Happen!" culture.

Responsibilities include but are not limited to assisting in the performance of a variety of general warehouse duties and maintaining a neat and orderly warehouse by performing the following duties as well as assisting the Service Manager with providing fast, efficient, and quality service to CSG customers and Service/ATM technicians through administrative support.

Location: Tempe, Arizona

Pay: $22 - $25 hour DOE

What you will do:

Duties and Responsibilities include the following. Other duties may be assigned.

1. Support Service Manager in reviewing open service and ATM call reports.
2. Work closely with dispatch and technicians to ensure we are current on all service calls.
3. Coordinates with purchasing and warehouse teams to track parts status.
4. Supports SM in planning and facilitating weekly service needs and meetings.
5. Tracks service call completions and performs specific closeout duties.
6. Communicates with customers on service status as needed.
7. Performs other related support duties as required and assigned by Service Manager
8. Responsible for purchase order product receipt via UPS, Fed Ex, and Freight company deliveries: in a timely, efficient, and accurate fashion, understanding the urgency and importance behind rush orders.
9. System receipt, transfers, and communication of receipt or issue of receipt with inner-company personnel as well as vendors.
10. Staging equipment for upcoming installations.
11. Responsible for daily shipping and receiving duties.
12. Work with Purchasing Team on Return Material Authorization (RMA) process to ensure timely closure.
13. Assist with mid-year and year-end physical inventories.
14. Responsible for keeping the warehouse clean and organized.

What you will bring:

Education/Experience/Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. HS Diploma or GED equivalent required. Two-three years related experience and or training preferred; or equivalent combination of education and experience. Proficiency with MS Office and computer literacy a must. Lifting up to 75 lbs.

Benefits

Cook Solutions Group (CSG) provides our employees with the most comprehensive benefits program to enhance their quality of life. CSG employees enjoy competitive salaries; CSG pays 90% of the PPO insurance premium for the employee; 100% for a high deductible plan, and 50% for the dependents. Both plans have reasonable deductible levels and co-pay amounts; a 401(k)-retirement match; Paid Time Off (PTO); 8 paid holidays per year; 16 hours of Paid Time Off a year for volunteer time through the Cook Career Builders program; Technician benefits that include commute time, company vehicle and gas card, quarterly bonus program, tuition reimbursement and much more!

Why work at Cook Solutions Group?

We know our employees are what make our business succeed. That is why we have cultivated a casual, upbeat environment that enhances productivity, satisfaction, and retention. We strive to provide the best, most equitable and cost-effective benefits for employees. New employees become eligible for benefits on the first of the month following the 60-day day waiting period who work a minimum of 30 hours per week.

Our employees are encouraged to take advantage of flexible scheduling, maintain a healthy work-life balance, and volunteer in their communities through our Cook Community Builders program.

Equal Opportunity

Cook Solutions Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including, but not limited to race; color; religion; genetic information; national origin; sex; pregnancy, childbirth, or related medical conditions; age; disability; citizenship status; uniform service member status; or any other protected class under federal, state, or local law.