Warehouse Shift Leader (EM6811) - Samsung SDS America

Position Summary:

Samsung SDS plays a leading role in the global logistics market with unique logistics services. With its innovative IT technology, SDS developed the integrated logistics solution called “Cello” in 2010, started its logistics business in 2012 and expanded its logistics business with Business Process Outsourcing.

As Korea’s no.1 IT service provider, Samsung SDS has completed a number of SCM/logistics consulting and system development projects for the last 30 years. Based on the extensive experience and expertise it built over the years, Samsung SDS started to provide tech-based logistics services in 2012 and has now grown into a global top-level third-party logistics company.

The Shift Leader is responsible for overseeing daily operations on the production floor, ensuring that all processes run smoothly and efficiently during their assigned shift. This role supports the Raw Material (RM) and Finished Goods (FG) Managers by coordinating material handling, supervising team members, and ensuring that production schedules are met. The Shift Leader is also responsible for maintaining quality control, enforcing safety standards, and fostering a positive work environment. Strong leadership, communication, and problem-solving skills are essential in this role, as is the ability to adapt to changing priorities in a fast-paced, shift-based environment.                                 

To learn more about Samsung SDS America, Inc. please visit https://www.samsungsds.com/en/logistics/logistics.html

Responsibilities:

1.      Operational Oversight and Execution:

• Oversee daily operations on the production floor, ensuring smooth and efficient workflows.
• Support RM and FG Managers by coordinating raw material handling and finished goods processes during the shift.
• Monitor and manage the flow of materials and products, ensuring that production schedules are met without interruptions.
• Utilize Warehouse Management Systems (WMS) and MS Excel to track inventory movements and production progress.
• Ensure that all equipment and machinery are functioning correctly and report any issues to the maintenance team immediately.
• Assist in adjusting operational plans to accommodate changes in production needs or order volumes.

2.      Team Supervision and Development:

• Lead and supervise a team of production and warehouse staff during the shift, ensuring high levels of productivity and accuracy.
• Provide on-the-job training and coaching to team members, ensuring they understand and follow standard operating procedures.
• Monitor team performance, providing feedback and implementing corrective actions when necessary to maintain efficiency.
• Foster a collaborative and positive work environment, encouraging teamwork and open communication among staff.

3.      Quality Control and Compliance:

• Ensure that all raw materials and finished goods meet the required quality standards before they are used in production or shipped to customers.
• Enforce safety standards and policies, ensuring that all team members follow proper procedures to maintain a safe work environment.
• Conduct regular inspections of the production area to ensure compliance with health regulations, OSHA standards, and company policies.
• Maintain accurate records of safety checks, quality inspections, and any incidents that occur during the shift.

4.      Communication and Coordination:

• Act as the primary point of contact between the production floor and RM/FG Managers during the shift.
• Communicate shift performance, issues, and any deviations from the production plan to the RM/FG Managers and other relevant stakeholders.
• Coordinate with other shift leaders to ensure a smooth transition between shifts and continuity of operations.
• Provide updates on inventory levels, production status, and any potential bottlenecks that could impact the overall production schedule

5.      Record Keeping and Reporting:

• Maintain accurate records of shift activities, including production output, material usage, and any issues encountered.
• Compile and present shift reports to RM/FG Managers, highlighting key performance indicators (KPIs) and areas for improvement.
• Assist in developing and implementing data quality checks to ensure the accuracy and consistency of shift-related data.
• Create and maintain dashboards to track shift performance metrics, providing insights to help optimize future operations.

Requirements

• High school diploma with extensive experience or higher degree required
• 5+ years of experience in a production or warehouse environment, with a focus on team leadership or supervisory roles
• Relevant industry knowledge, particularly in material handling, production, and inventory management
• Strong leadership skills with the ability to motivate and develop a team in a fast-paced, shift-based environment.
• Excellent communication, problem-solving, and organizational skills
• Proficiency in Microsoft Office applications (PPT, Excel, Word) and experience with Warehouse Management Systems (WMS) and SAP
• Ability to adapt to changing priorities and make quick decisions to ensure operational continuity
• Korean Bilingual preferred
• Ability to Travel: up to 10 % in U.S.
• Required to work on-site

  Working Conditions

• This position is primarily based in a 24/7 manufacturing facility and may require changing shifts
• This role may involve working outside of regular business hours to meet deadlines or address operational issues

Benefits

Samsung SDSA offers a comprehensive suite of programs to support our employees:

• Top-notch medical, dental, vision and prescription coverage
• Wellness program
• Parental leave
• 401K match and savings plan
• Flexible spending accounts
• Life insurance
• Paid Holidays
• Paid Time off
• Additional benefits

Samsung SDS America supports your professional development and growth in your future career.

Samsung SDS America, Inc. is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, status as a protected veteran, marital status, genetic information, medical condition, or any other characteristic protected by law.