Warehouse Supervisor - Air Express International USA, Inc.

Job Title: Warehouse Supervisor

Job location: Indianapolis and Plainfield, Indiana

Responsible for establishing and executing the policies and procedures necessary to manage the physical manipulation of cargo within, into, and out of the onsite warehouse. Ensures that the entire process meets customer and internal requirements and is completed in an organized, efficient, and safe manner. Provides dependable, efficient, and cost-effective, administrative & operation support. Provides guidance in operations including, loading, unloading, or inter- and intra-line transfers of Pharma shipments. Ensures weight and balance computations are maintained.

Tasks:

• Supervises and coordinates Pharma freight services to ensure safe, timely and cost-effective processing of shipments.
• Supervises receiving, pick-up and delivery, rating, billing, documenting, warehousing, routing, dispatching, and transporting freight, shipments.
• Verifies load planning as it relates to placement of containers/weight on the aircraft to ensure air worthiness and that regulations, e.g., FAA, and company policies and procedures are adhered to.
• Oversees the loading and unloading of Pharma air freight.
• Supervises two or more staff. Responsible for hiring, coaching, training, and developing subordinate staff.
• Assigns work, sets completion dates, reviews work, and manages performance in accordance with organizational policies, procedures, and performance management processes.
• Implements and directs quality control program for all operational areas.
• Establishes, monitors, and revises policies, procedures, and service standards for the operation
• May be responsible for new operations and customer project teams
• and direct vendors regarding hub
• Expert advisor to peers and internal customers.
• Collaborates with senior management to deliver strategic business results.
• Builds collaborative working relationships across groups; evokes loyalty and respect from others.
• Implements business strategies with direct impact on business unit/functional results. Erroneous decisions or recommendations or failure to achieve results would normally result in major delays in assigned work resulting in considerable expenditure of additional time, human resources, and/or funds.
• Ensures performance planning, coaching, and evaluation occurs per policy.

Skill & Qualifications:

• 2+ yrs. experience in similar field required
• 2+ yrs. leadership experience required
• Ability to work a flexible schedule with occasional overtime
• Airfreight experience preferred
• Has extensive depth of expertise and knowledge in specialized functions or business areas. A thorough understanding of specific aspects of work supervised and practical application to problems and situations ordinarily encountered.
• Develops advanced concepts, techniques, and standards.
• Develops new applications based on professional principles and theories.
• Deals with cross-cultural tactical issues.

At DHL Global Forwarding we cultivate a culture that values both respect and results, placing a strong emphasis on fostering a diverse and inclusive workforce.