Warehouse Technician - TDS Telecom

Overview

As Warehouse Technician in Bend, OR, you will provide quality service to our internal customers while supporting customer focused activities and company projects while coordinating the inbound and outbound shipments accurately and free from damage. This position will additionally maintain inventory and ensure accuracy in applicable tracking systems. Handles work orders and works with customers to ensure applicable receipt and stocking of Telecom and CATV installation, maintenance, and construction materials with a high degree of accuracy.

**This position has a shift of Monday - Friday 7am - 4pm.**

The pay range listed for this position represents the low and high end of the base compensation range. The actual offer amount will carefully consider multiple factors, such as relevant skills, qualifications, work experience, location and/or competencies that align with the specified role.  Certain positions are eligible for additional forms of compensation such as bonuses and equity awards.

TDS Broadband Service provides cable TV, broadband internet, and phone service in Arizona, Colorado, Nevada, New Mexico, North Carolina, Oregon, Utah, and Texas. Visit helloTDS.com.       TDS Broadband Service is part of TDS Telecommunications LLC (TDS Telecom), headquartered in Madison, Wisconsin. Combined, the companies employ more than 3,400 people. Visit tdstelecom.com.       TDS Broadband Service and TDS Telecom are subsidiaries of Telephone and Data Systems, Inc. [NYSE: TDS]. Founded in 1969, Telephone and Data Systems provides wireless, broadband, video and voice; and hosted and managed services to approximately 6 million connections nationwide through its businesses: UScellular, TDS Telecom, and OneNeck IT Solutions. Visit tdsinc.com.  

Responsibilities

• Service - Gathers items or materials requested by customers for issue or assembles Bills of Materials (BOM) required for specific projects. Packages orders, shipments, or BOM’s to protect materials from damage during transit. Ships materials to vendors, repair facilities, or customers. Delivers customer orders or materials to various departments and locations. May also test equipment for proper function and schedule repairs of damaged or broken or defective equipment. This may include coordination of repair to include CPE, head-end, hardline equipment and warranty items.
• Inventory - Safeguards and tracks inventory items to ensure accurate accountability. Identifies and sorts materials, marks and labels inventory items prior to storing or distribution. Stores or puts inventory items away in assigned storage locations. May also ensure that all new CPE equipment is loaded correctly into SAP, IUTA, and other tracking databases as required within 48 hours of receipt, unpacking and labeling and repacking before adding to inventory. Maintains inventory including purchasing, receiving, stocking and tracks regulated and non-regulated equipment and materials. Tracks inventory, maintains appropriate inventory levels which may include the utilization of tracking tools via mailbox and web-tools, plant record systems, SAP and other company applications where applicable. Conduct cycle and inventory counts as directed. Inventory responsibilities may include warehouse, vehicles, in process orders, repair and delinquent shipments which includes the loading and unloading of all shipments.
• Receiving - Takes possession of products or materials to place them into inventory or distribute them for immediate use. Receiving duties include: unloading inbound shipments from delivery trucks, inspection of shipments for any visible damage, material counts and coordination with packing slips, and documentation to verify item number, description and quantity, and/or damage to shipment, documentation of shipments and/or discrepancies and reports findings to management. May include tagging and filing documents indicating receipt.
• Operate and Maintain Equipment - Operates and maintains department equipment as required to ensure operational readiness. Duties include: operating forklifts to load or unload palletized materials, using hand trucks and carts to move or deliver products, weighing materials, using stenciling equipment to mark or label pallets and spools, utilizing barcode scanners and computers to collect and record data, perform operator inspections and maintenance as required by equipment manuals and/or company policies, operate all equipment in a safe and efficient manner following prescribed work methods. Assigns or issues Customer Premise Equipment to technicians needed for each work order. Work with technicians, coordinators,  contractors on local recoveries. May issue CPE, and construction supplies and equipment with coordinated shipment.
• Record Keeping - Maintains records, documentation, and files critical to business and financial operations. Duties include: filing, archiving, or retrieving records as required in support of audits, financial reporting, or other business operations, disposing of files or records in compliance with company policies. This includes working with Finance to maintain accurate and appropriate inventory levels. Arrange disposal or recycling of equipment as needed.
• Safety & Security - Perform all actions in compliance with all organizational safety, housekeeping, and security policies (Federal OSHA, DOT, and Company Safety policies and regulations).
• Materials - Cares for the gathering of materials for each kit, assembles, weighs/counts, labels, and stores each kit in its assigned location.

The functions listed above are intended to describe the general nature and level of work being performed by associates assigned to this job. They are not intended to be an exhaustive list of all responsibilities; other duties may be assigned.

Qualifications

Required Qualifications

• 6+ months experience in any combination of the following areas: customer service, warehousing or distribution center operations -OR- current military service, or prior military service with honorable discharge.
• Must follow the TDS attendance guidelines in order to meet TDS’s business needs including but not limited to our obligations to our customers and to our customers’ needs.
• Must have and maintain a valid driver’s license, insurance and have access to reliable transportation.
• Must be able to meet all DOT requirements needed to drive a vehicle with a combined GVRW of >10,000 lbs. as required by ODOT and TDS.

Other Qualifications

• Must possess, or have the ability to gain, a Forklift Certification.
• 1+ years’ experience operating material handling equipment (forklifts, pallet lifters, and rigging equipment) preferred.
• 1+ years of experience using a Warehousing, Inventory, ERP Management Systems (Great Plains, SAP, Navision, MRP or similar).
• 1+ years' using Microsoft Office applications (Word, Excel, and Outlook).
• Experience towing trailers.
• Experienced at performing regular warehouse stocking, counting, picking and sorting requirements.
• Ability to interact with customers, vendors and co-workers in a friendly and professional manner.
• Ability to communicate effectively both verbally and in writing; develops and maintains two-way communications; keeps other departments informed of developments affecting their functions.
• Ability to multi-task and respond to changing priorities; excels at cutting through confusion and turning chaos into order.
• Strong organizational skills with an attention to detail.
• Possesses mathematical and technical skills.

Do you meet all of the Required Qualifications, but aren't sure if your experience meets the Other Qualifications? We encourage you to apply! Research shows that some candidates may not apply for jobs unless they feel they meet 100% of the qualifications, when, in fact, they have the skills and experience to be successful in the role!  Experience and skills come in many different forms and may not always look identical to what we have on paper, but still lead to success in the role. If you meet the Required Qualifications and believe you have what it takes to be successful in the position, apply today! 

Physical Demands and Work Environment

While performing the duties of this job, the associate is regularly required to sit, stand, write and operate a computer keyboard, standard office equipment and telephone. The associate regularly communicates with customers. The associate is frequently required to move about and reach for items. Frequently required to stoop, kneel, crouch, or crawl. May be required to balance or climb. Frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

This position may require working outdoors, in mechanical/equipment rooms, and possible extreme weather conditions. While performing the duties of this job, the associate is regularly exposed to moving mechanical parts and heavy equipment. The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.

Benefits

Associates scheduled to work 20 or more hours per week have access to medical, dental, vision, life insurance, a 401(k) plan, and paid time off benefits such as vacation (15 days accrued per year for full-time; pro-rated for part-time associates working between 20-39 hours), sick leave (10 days accrued per year for full-time and pro-rated for all other associates), seven paid national holidays and one floating holiday, paid parental leave (2 weeks after 12 months of employment), among others.  Short Term Disability and Long Term Disability coverage is also available for associates working 30 or more hours per week and Education Assistance is available to full-time associates.  Associates scheduled to work under twenty hours per week or for a limited term (i.e. interns) are eligible for medical coverage, the 401(k) plan (if 18 or older), as well as sick leave (10 days accrued per year for full-time and pro-rated for all other associates). For more detail on the benefits we offer click here.

At TDS, we embrace Equal Employment Opportunity by valuing our differences and consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other status protected by law. To learn about our diversity & inclusion philosophy and culture, click here!

Pay Range (Hr./Yr.)