Warehouse Technician - Pigott, Inc.

Position Purpose:

The Warehouse Technician is responsible for the performance of warehouse activities at the direction of the Warehouse Manager in a focused manner and in alignment with Pigott's core values. The Warehouse Technician is responsible for receiving products, maintaining inventory, and maintaining the warehouse facility as well as installation equipment, supplies, and vehicles.

Core Values

• Do the right thing

We operate with honesty and integrity and are passionate about doing the right thing for our team members, our clients, our vendor partners, and our community.

• Create exceptional experiences

We go the extra mile to create exceptional experiences for all while cultivating a culture that brings out the best in each member of our organization.

• Choose our voice

We encourage Pigott team members to choose to see what's possible, not what's in our way while practicing gratitude and kindness to all.

• Lead the way

We empower people to lead and encourage a culture of ownership and accountability. We bring knowledge and expertise to anticipate, guide, and solve.

Possible Growth Opportunities:

• Furniture Installer
• Service Technician
• Warehouse & Service Manager
• Install Manager

Key Accountabilities:

• Receive inbound shipments.
• Prep & kit for upcoming projects.
• Process & execute product returns and demo requests.
• General maintenance, cleanliness, and organization of the warehouse, fleet, equipment and tools.
• Execute project delivery and installation.

Daily Tasks:

• Schedules and receives inbound shipments.
• Process shipping and receiving paperwork in Pigott's business system.
• Prepping/Kitting/Pre-loading Vehicles
• Deliver products to clients and showrooms.
• Clean and maintain an organized warehouse.
• Manage product returns.
• Maintain and organize warehouse equipment and tools.
• Follow warehouse standards for cleaning and maintenance.

Additional Tasks May Include, But Not Limited To:

• Deliver and pick up products, materials, and equipment to and from job sites.
• Schedule outbound shipments.
• Deliver and pick up demos.
• Repair and make modifications to furniture.
• Assemble custom equipment.
• Assist with client pick-up orders.
• Assist with rep and client-owned products.
• Assist with inventory cycle counts.
• Snow removal, salt sidewalk, and warming up vehicles during the winter season.
• Stock warehouse refreshments and utensils.
• Communicates non-routine system issues to Application Support (IT) and/or Management.

• Support the Install department as needed including product installations.

Corporate Accountabilities & Performance Expectations:

• Provide prompt, courteous, and exemplary service to all customers, both external and internal, following the corporate vision & values of Pigott.
• Demonstrate courtesy and professionalism, consistently providing a timely response to every customer service inquiry.
• Support Pigott's commitment to quality by developing and maintaining position-specific procedures, process instructions, and/or forms to better serve the company and customers as necessary.
• Attend work regularly.
• Adhere to all guidelines as outlined in the Pigott Team Member Handbook.
• Accept responsibility for personal and professional development.
• Perform additional responsibilities at the request of the manager or the Pigott Leadership team.
• Show cooperation and teamwork in accomplishing the department's goals.
• Adhere to Pigott corporate branding standards.
• Maintain confidentiality of business operations on behalf of Pigott and all clients.

Position Requirements:

• High school diploma or general education degree (GED) preferred, but not required.
• Ability to perform fundamental skills related to technology.
• Experience with Microsoft products, specifically Excel, Word, Outlook, and Teams.
• Excellent written and verbal communication skills.
• Minimum 1-year related experience in a warehouse environment; or any equivalent combination of acceptable training, education, and experience.
• Ability to become certified in the operation of warehouse equipment.
• Prior experience operating warehouse equipment, such as forklifts and pallet jacks preferred.

Position Demands

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and ability required. The physical demands described here represent those that must be met by a team member to perform the essential functions of this job successfully. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

Work often requires moderate physical effort and the use of motor skills requiring manual dexterity. While performing duties of this job, the employee will regularly sit, stand, walk, stoop, kneel, and crouch. Team members may lift, lower, and carry products up to a maximum of 64 pounds by hand. Require physical effort associated with using the personal computer. Must be able to read and hear verbal instructions or through a headset.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job the employee may operate basic warehouse equipment. Using proper safety procedures will eliminate any potential hazards. The noise level in the work environment is usually moderate.

Additional Information

Pigott, Inc. is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the Company will consider reasonable accommodations for qualified individuals with disabilities and encourage prospective team members and incumbents to discuss potential accommodations with the Company.