Warranty Manager - Ambe Engineering LLC
Novi, MI 48374
About the Job
Warranty Manager
Direct-Hire
Novi, MI
The Warranty Manager will manage the warranty team and all aspects of warranty for specific customers. The manager will interface with a variety of levels and disciplines within the organization, which include: Finance, Manufacturing, Product Development, Program Management, Sales, and Purchasing. These role and responsibilities below are not meant to be all-inclusive and, therefore, the needs of the Company may require individuals to perform other functions.
- Lead and manage regional warranty team (direct and indirect) when applicable based upon regional organization
- Customer negotiations of warranty concerns.
- Lead and/or consultant for regional plants.
- First escalation point for customers and company plants
- Prepare warranty spending approvals for DOA process
- Track and report warranty regional spending as needed
- Possible Global Warranty Champion for OEM’s located in the region.
- Contract negotiations.
- Prior to sourcing.
- Change to current Ts&Cs
- Support and lead the implementation of a standardized warranty part analysis procedure
- 8D usage for parts analysis
- Database usage for parts returned
- Monthly updated predictions for high impact warranty spending programs
- Lead or support task force teams for key warranty concerns (preventive or active)
- Work with the quality systems on improving data (speed, usage and accuracy)
- Lead /participate in relevant QIT meetings
- Participate in regional quality reviews
- Track all open warranty issues, risks and opportunities and report monthly
Requirements
- 8 ~10 years of experience in Engineering and or Quality (Warranty Analysis preferred)
- Bachelor of Science in Engineering (BS); MBA strongly preferred
- Automotive Manufacturing background preferred.
· Bachelor’s degree in Business or Engineering · 3+ years automotive industry experience, or at least 10 years directly related technical experience in the automotive industry · Technical skills and project management skills required · Excellent verbal, written and interpersonal communication skills required · Customer relations experience helpful · Ability to operate a vehicle and valid driver’s licenses required · Ability and willingness to travel out- of- town · Work performed in an office environment with minimum exposure to unpleasant working conditions
Source : Ambe Engineering LLC
