Water mitigation Crew Chief - Romexterra Construction

Romexterra Restoration is a leading name in the construction industry, specializing in top-quality restoration and renovation services. Our commitment to excellence and customer satisfaction drives our success, and we seek dedicated professionals to join our dynamic team.

Position Overview: As a Water Mitigation Crew Chief, where you'll lead and manage water damage restoration projects, ensuring efficient and effective mitigation. You'll be responsible for overseeing on-site operations, coordinating with team members and clients, and maintaining high standards of service and safety.

Key Responsibilities:

• Daily Operations:

  • Maintain a clean and organized truck, stocked with tools and supplies to operate for 2-3 days.
  • Coordinate with dispatch to receive daily task assignments.

• On-Site Responsibilities:

  • Report arrival to dispatch within 1 hour.
  • Communicate with property owners and outline the work to be performed.
  • Use the provided equipment to assess and update the Project Manager on the scope of work.
  • Implement floor protection and dust barriers before starting work.
  • Communicate with the Project Manager and dispatch regarding ETOC (Estimated Time of Completion) and scope changes.
  • Bring necessary tools and PPE into the work site and ensure thorough cleanup post-mitigation.
  • Document all job notes and tasks, including those done outside of regular hours.
  • Coordinate with dispatch to schedule return times for equipment pickup and set up post-matterport scans.

• Off-Site Responsibilities:

  • Clean and restock your truck daily.
  • Check in with ESR/Contents/Facilities Manager for warehouse tasks.
  • Perform equipment and truck checks and submit the completed list for sign-off.

• Growth and Development:

  • Request ride-along days with a Project Manager (up to once every 7 days off).
  • Pursue Xactimate training with a Project Manager or ESR Manager.
  • Review job notes to understand insurance processes and adjuster interactions.
  • For non-native English speakers, undertake additional English lessons to improve communication skills.
  • Ensure CE credits are up-to-date for continued certification.

Milestones:

• Achieve a green score for the ETOC average.
• Complete 2 ride-along per month with Project Managers.
• Complete CE courses to advance your career with Romexterra.

Qualifications:

• Previous experience in a similar role or related field preferred.
• Strong organizational skills and attention to detail.
• Ability to communicate effectively with team members and clients.
• Willingness to engage in ongoing learning and professional development.

• An hourly rate of $23 - $26
• Competitive commission plan:
  • 3% of total mitigation and content sales from documented relationships initiated and maintained by the employee.
  • 1% of total reconstruction/repair sales from documented relationships initiated and maintained by the employee.
• Company vehicle and gas card - for the selected position
• Health, vision, and dental insurance
• 401K, company match up to 6%
• Paid Time Off Eligible after 90 days.
  
  • 5 days vacation and 3 sick days in the first 2 years.
  • After 2 years, increase to 10 vacation days.