Wax Specialist - European Wax Center
Watertown, MA 02472
About the Job
Position Summary
As a Wax Specialist at European Wax Center, you play a crucial role in delivering exceptional waxing services to our valued guests. Your expertise, professionalism, and commitment to excellence will contribute to creating a positive and confidence-boosting experience.
This Team Member Must uphold the Artemis Wax Core Values:
- We are Team Players
- We Play to Win
- We Bring the Energy
- We are Committed
Responsibilities: Essential Job Functions
- Perform high-quality waxing services following Artemis Wax and European Wax Center standards, patterns, protocols and techniques.
- Build a book of business and retain guests using our rebook scripts & delivering the ultimate guest experience and 100% guest satisfaction.
- Educate guests on European Wax Center product line to enhance their overall experience and
- results.
- Uphold the brand standards of cleanliness, sanitation, and hygiene in all waxing suites.
- Maintain Wax Specialist Key Performance Indicators (KPI) according to brand standard.
- Contribute to a positive and professional work environment upholding Artemis Wax Core Values.
- Train and role model the expected behaviors and processes put forward by European Wax
- Center.
Education / Experience / Qualifications
- Valid state Esthetician or Cosmetology license.
- Exceptional interpersonal and communication skills, ensuring clear and effective consultations with guests.
- Strong attention to detail, ensuring precise and efficient waxing services. Self-motivated and process focused.
- Ability to adapt to varying guest preferences and comfort levels. Outstanding communication skills.
- Knowledge of skincare and waxing products, with the ability to recommend products based on individual guest needs.
- Commitment to maintaining a clean and organized work environment.
- Adherence to all state sanitation and licensing requirements.
Work Environment
- Must be able to work effectively in stressful environments, communicate with others and accept constructive feedback from direct supervisors.
- Must be able to adapt to change in activity frequently as the business requires.
- Most work performed indoors. Temperature is moderate and controlled.
- Must be able to stand or sit at a desk for up to hours per day. Standing, walking, and sitting are
- required. Length of time at these tasks varies from day to day.
- Must be able to exert well-paced ability to maneuver between functions occurring simultaneously.
- Must be able to lift up to 50 lbs. occasionally
- Talking and hearing occur continuously in the process of communicating with clients, co-workers, and management.
European Wax Center began as a family-owned business. Since 2004, we've provided our guests with a first-class waxing experience centering around:
• Our proprietary Comfort Wax®
• Private waxing suites
• A crisp, clean environment
• And the most professionally trained estheticians in the industry
From day one, we've been putting our values into action to delight our guests with an exceptional waxing experience.