Web Design & Development Project Manager - TopSpot, an OuterBox Company

Web Design & Development Project Manager

Web Development ~ (Remote)

As a Web Design & Development Project Manager, you will lead clients through website projects that enhance their online presence and generate qualified leads. From project inception to post-launch, you'll collaborate with clients, guide teams, and coordinate across departments to ensure successful outcomes and exceptional client experiences.

The ideal candidate is organized, collaborative, strategic, and focused on both scope and timelines, with a strong client-centric approach.

This is a remote role with minimal travel, requiring self-motivation and accountability.

Cohesive Culture + Good Humor + Combined Skills = Awesome Results

We know our awesome wins start with our incredible people, which is why for over 20 years we've created—and continuously refined—a team-centric work culture that is rooted in trust, respect, accountability, appreciation, fun, and collaboration. The Plain Dealer & Cleveland.com demonstrate this by being awarded OuterBox as a Top Workplace for three years in 2022-2024! 

At OuterBox, we're committed to thriving together, not just getting by. If you're looking for an agency that motivates, inspires, and actively supports your personal and professional growth, it might be time to consider stepping outside the traditional agency mold.

Compensation

$65,000 - $85,000 per year.

What You Will Do:

• Lead Website Projects: Oversee the strategic planning and execution of multiple website development projects, managing timelines, budgets, and client priorities.
• Strategic Vision & Execution: Set and maintain the strategic direction for client projects, ensuring alignment with OuterBox best practices and client business goals. Drive projects to meet scope, timing, and quality standards.
• Resource Management: Plan and monitor project team resources, adjusting as needed based on scope, workload, budgets, and client needs.
• Risk & Communication Management: Proactively communicate project status, addressing risks, and developing contingency plans with team members and managers.
• Client Relationship Management: Serve as the primary contact for your portfolio of clients, ensuring confidence through various communication channels including in-person visits, video calls, phone calls, and emails.
• Client Experience: Deliver a personalized client experience, communicating effectively on project progress, results, timelines, and deliverables.
• Cross-Department Collaboration: Partner with sales, Account Management, SEO, Design, and Development teams to ensure successful website launches that meet client objectives and OuterBox quality standards.
• Continuous Improvement: Identify areas for process improvements and support best practices in SEO, SEM, web design and development, analytics, and video.
• Industry Knowledge: Stay updated on digital marketing and B2B industry trends to enhance your expertise and credibility with clients and teammates.

This is a remote work opportunity with limited travel obligations, which requires demonstrating a level of dedication and commitment to being self-driven and accountable. 

What You Bring:

• Project Management Expertise: Proven experience in managing and delivering projects on time, within scope, and to high-quality standards. Skilled in guiding teams and having constructive conversations to achieve goals.
• Familiarity with Project Frameworks: Knowledge of project management methodologies like Agile and Waterfall, gained through experience, coursework, or continuing education.
• Client Service Experience: Extensive experience as the primary client contact, with a strong sense of urgency and proactive communication across all channels (email, video, phone, in-person) that builds trust and reliability.
• Digital Marketing Knowledge: Working knowledge of SEO, SEM, web design, and development.
• Excellent Communication Skills: Strong in active listening and critical thinking, ensuring clear and timely communication with clients to deliver a great client experience.
• Organizational Skills: Strong organizational and time management abilities, with experience tracking and managing resources through project management tools.
• Multitasking Ability: Capable of managing multiple projects with varying scopes, budgets, and timelines, while remaining flexible and proactive in adjusting to changes.
• Problem-Solving Skills: Strong analytical skills, able to perform root-cause analysis, and develop effective solutions by considering all perspectives, including those of teammates and clients.

Preferred Technical Qualifications

• Previous work experience at a marketing agency or specifically in Project Management is preferred
• Familiarity with marketing analytics & lead qualification tools; Google Analytics Certification a plus 
• Proficiency in Project Management tools like Clickup, Mavenlink, Basecamp, Monday.com, and/or Trello 
• A basic understanding of HTML, CSS, and/or common Content Management Systems is preferred
• Project Management certification (like PMP, Google Project Management Certification) or goals to work towards it 

Why You'll Love Working at OuterBox:

• High-character, fun, and cohesive work culture
• Competitive base salary
• Generous PTO that's truly encouraged
• Affordable health insurance with low-deductible options
• Supplemental benefits, including employer-paid life insurance and short- & long-term disability coverage
• 401k with company match
• Remote work flexibility
• Supportive and transparent leadership that values your ideas and feedback
• Professional development stipend

If you're ready to join a team that supports and encourages your career growth, we invite you to apply!