Website Administrator / Website Customer Support Specialist - PDP Forward, LLC
North Attleborough, MA 02763
About the Job
WEBSITE ADMINISTRATOR / WEBSITE CUSTOMER SUPPORT SPECIALIST
Matthew F. Sheehan Co. - At Matthew F. Sheehan, We are committed to offering the highest level of customer care, and selling the highest quality religious products available. We are looking for a detail orientated person with excellent customer service skills, who is upbeat and friendly. Someone with creative, visual merchandizing skills for a small exclusive showroom.
ADMINISTRATIVE:
- Website maintenance (Shopify): updating prices & content & photos to ensure content is current, adding new product.
- Creatively maintain the showroom and displays with current or seasonal products.
- Process online orders, creating purchase orders, invoicing customers, manually charging credit cards. All performed in QuickBooks.
CUSTOMER SERVICE:
- Interact with customers and vendors both via email, telephone and in person.
MARKETING:
- Work with the website developer to support the web site’s functionality, visibility, accessibility, and ranking.
- Create and/or edit email blasts for advertising products and promotions via Constant Contact or Shopfiy.
Source : PDP Forward, LLC