Wellness Associate - Lassen s Natural Foods

Summary

A Wellness Associate will be responsible for providing a high level of outstanding customer service by giving

prompt, friendly and knowledgeable service to all Guests in the Vitamin & Cosmetic Department. A Wellness Associate may assist the

Wellness Manager with placing orders, obtaining or receiving merchandise, and direct customers to the location of products throughout the

department. A Wellness Associate will create and maintain department displays, ensure all pricing is accurate by placing the correct shelf tags

and sale signs throughout the department, and share their knowledge of Lassens monthly AD’s and sales in the

Vitamin & Cosmetic Department with customers. A Wellness Associate will use their knowledge of vitamins,

supplements and cosmetic items to answer questions and educate customers within the proper parameters.

Duties & Responsibilities include the following. Other duties may be assigned.

1. Contribute to the maintenance of minimum margin expectations of 50% for Vitamins and 44% for Cosmetics.

2. Follows and enforces “Lassens Sup/Cos Stocking & Facing Policy”.

3. Follows and enforces “Lassens Special Order Policy & Procedures”.

4. Stocks shelves, counters, or tables with merchandise.

5. Sets up advertising displays or arranges merchandise on counters or tables to promote sales.

6. Hangs correct shelf labels and signs in front of correct products using UPC# and date range as

exclusive criteria.

7. Obtains merchandise requested by customer or receives merchandise selected by customer.

8. Provides outstanding customer service and answers customer's questions concerning location, price, and use of

merchandise, within the proper parameters.

9. Cleans shelves, counters, or tables.

10. Calculates sales discount to determine price.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully

perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with

disabilities to perform the essential functions.

1. While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger,

handle, or feel; reach with hands and arms and talk or hear.

2. The employee is frequently required to stoop, kneel, crouch, or crawl.

3. The employee is occasionally required to sit and climb or balance.

4. The employee must frequently lift and/or move up to 50 pounds.

5. The employee must frequently move heavy objects using a hand truck or pallet jack.

6. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth

perception and ability to adjust focus.

This job description is intended to describe the general requirements for the performance of this job. It is not a complete

list of duties, responsibilities or requirements. Other duties not listed here may be assigned as needed.