WFH CSR Coverage Consultant - AO South

At AO South, we are committed to helping veterans, labor union members, credit union members, and their families secure the life insurance and accidental benefits they need. As a Remote Assistance Specialist, you'll play a pivotal role in assisting members with obtaining the coverage required to protect their loved ones and legacies. This is a fantastic opportunity to make a significant impact while enjoying the flexibility of remote work.

Why Join Us?

• Make a Difference: Be part of a team dedicated to providing financial services that protect families and children, offering peace of mind and security to those who need it most.
• Work from Home: Benefit from the convenience and flexibility of working remotely, allowing you to create a productive work environment while balancing personal commitments.
• Opportunity for Growth: Advance within a company that values your potential, offering opportunities for career development and growth while making a meaningful difference.
• Help Others: Utilize your skills to assist families in securing their financial futures, providing support and guidance to navigate life’s uncertainties.
• Integrity: Uphold the highest standards of integrity, ensuring every client interaction is based on honesty, transparency, and trustworthiness.

Responsibilities:

• Client Appointments: Schedule and conduct appointments with clients to discuss their coverage needs.
• Application Assistance: Help clients complete and submit coverage applications, ensuring all necessary steps are followed for approval.
• Training Participation: Attend weekly training calls to stay updated on best practices and product knowledge.
• Sales Presentations: Conduct sales presentations, recommend suitable products, and close sales.
• Customer Service: Respond promptly to policyholder requests such as beneficiary changes and claims. Build and maintain strong relationships with customers.
• Ongoing Development: Commit to continuous learning and skill development through basic training, self-study, role-play, and fieldwork.

Requirements:

• Communication Skills: Excellent written and verbal communication abilities.
• Technical Proficiency: Competent in using computers and relevant software applications.
• Organizational Skills: Strong time management and organizational abilities.
• Motivation: Highly motivated with a keen attention to detail.
• Sales Experience: Prior sales experience is preferred.
• Competitive Nature: Possess a competitive spirit and keen sales acumen.
• Problem-Solving: Exceptional problem-solving skills and critical thinking.
• Team Collaboration: Capable of working independently as well as part of a team.
• Coachable: Receptive to coaching and able to apply feedback effectively.

AO Globe Life // AO South is an Equal Opportunity Employer.

We are currently unable to hire non-U.S. residents or citizens. Applicants must be legally authorized to work in the U.S.

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