WFH CSR Training Provided - GL: AO
Austin, TX
About the Job
Join GL
– Empower Families, Build LegaciesAre you passionate about helping others and looking for a career where you can make a lasting impact? At Globe Life AO, we proudly serve veterans, labor union members, credit union members, and their families, providing expert guidance on life insurance and accidental benefit options. As part of our mission-driven team, you’ll help families secure the protection they need to safeguard their loved ones and preserve their legacies—all while enjoying the flexibility of working remotely.
What We Offer
100% Remote – Work from the comfort of your home and design your schedule to fit your life.
Impactful Work – Help families achieve financial security and peace of mind with expert advice.
Comprehensive Training & Support – We provide the tools, resources, and mentorship to ensure your success.
Uncapped Earning Potential – Competitive compensation with opportunities to earn $100K annually.
Warm Leads Provided – Engage with clients already interested in our services—no cold calls required.
Performance-Based Incentives – Earn rewards and recognition through top performance programs.
No Overhead Costs – Focus entirely on your success, with no operational expenses.
Membership in OPEIU Local 277 – Join a professional network with exclusive benefits and representation.
Established Legacy – Thrive with the stability of a 70-year-old organization known for legendary service and member satisfaction.
Your Role and Responsibilities
- Client Communication: Engage with policyholders and third parties via phone, email, and written correspondence.
- Policy Management: Process requests, update policies, and ensure procedures are accurate and up to date.
- Relationship Building: Provide exceptional service, addressing client needs with empathy and professionalism.
- Ongoing Support: Maintain contact with clients to ensure their policies remain active and relevant.
Qualifications
- Passion for Service: A genuine desire to help families secure their financial futures.
- Exceptional Communication: Strong verbal and written skills to clearly explain products and build relationships.
- Empathy & Sensitivity: Ability to respond compassionately to clients' unique situations.
- Attention to Detail: Accuracy in documentation and policy management is essential.
- Sales/Customer Service Experience: Previous experience in insurance is a plus but not required.
- Tech Proficiency: Comfortable using computers, online applications, and digital tools for remote work.
- Independence & Time Management: Ability to work efficiently and effectively in a remote environment.
- Reliable Attendance: Consistent availability to meet client needs is essential.
- Home Office Setup: A quiet, designated workspace is required for remote work.
Join Us Today
At Globe Life AO, we’re more than just a company—we’re a mission-driven organization helping families build and protect their legacies. If you're ready to grow professionally while making a meaningful impact, apply now and become part of a team that truly makes a difference.
Note: This position is open to U.S. citizens and residents only. Candidates must have legal authorization to work in the U.S.
Globe Life AO is an Equal Opportunity Employer.
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