Wheelchair Repair Service Technician - Numotion
Charlotte, NC 28269
About the Job
Why Choose Numotion?
Join Numotion, the nation’s leading provider of Complex Rehabilitation Technology (CRT), and be part of a mission that transforms lives. We are dedicated to helping thousands with individually configured, medically necessary mobility products and services. From manual and powered wheelchairs to essential medical supplies, our goal is to empower individuals to live more freely. Our success as the industry leader is driven by a diverse workforce rich in varied perspectives, and we are committed to fostering an inclusive work environment that encourages open dialogue, active listening, and impactful actions.
Make a Difference:
At Numotion, you have the opportunity to enhance the mobility and quality of life for our customers every day.
What You Can Expect:
- Home Visits: Diagnose and repair electronic and mechanical components of mobility equipment in clients' homes.
- Customer Communication: Address concerns and provide effective solutions to our customers.
- Training: Educate customers and caregivers on the proper use, care, and safety of equipment.
- Follow-Up: Ensure customer satisfaction through timely follow-ups.
- Collaboration: Work with manufacturers’ tech support to troubleshoot and identify necessary repair parts.
- Coordination: Partner with the customer service team to manage daily routes and process orders efficiently.
- Documentation: Complete necessary paperwork accurately and on time.
What You Need to Succeed:
- A passion for providing best-in-class service to our partners and customers.
- Strong communication skills using electronic devices (e.g., iPhone).
- A valid State Driver’s License with a clean driving record.
- Ability to learn in-house operational systems.
- Proficiency with hand and power tools.
- Strong mechanical and situational problem-solving skills.
- Familiarity with basic electronic devices.
- Excellent organizational skills.
- High School Diploma or GED, or equivalent work experience.
Why Numotion?
We offer competitive compensation packages, including:
- Medical, dental, and vision insurance
- Short-term and long-term disability coverage
- 401(k) plan
- Life insurance
Numotion is proud to be an equal opportunity employer. We strive for a workplace that reflects the communities we serve and do not tolerate discrimination against employees, customers, or partners based on ethnicity, disability, gender identity, sexual orientation, religion, age, citizenship, marital status, or veteran status.
Please note that Numotion is a drug-free workplace, and all candidates are required to pass a drug test prior to employment.
Ready to Make an Impact?
If you’re looking to join a dynamic team dedicated to improving lives through innovative rehabilitation technology, apply today and help us empower individuals to live more independently!
Required Skills
Required Experience