WI BEAS Counselor-Case Management - MMC Group

Throughout the past 25 years plus, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries.

We have built our reputation on partnering with our clients and candidates to achieve the desired results. Our recruiting professionals have extensive experience matching the right candidate, to the right client, for the right position. We provide the best opportunities to the most talented candidates in a multitude of industries.

MMC is a privately owned business with corporate headquarters in Irving, Texas. With 2,000+ employees, working in 40+ states, MMC is able to support all United States locations, and some international locations.

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We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

Pay Rate: $15.00/hr

Pick up equipment on site and then train and work from home

Under the general supervision of the Section Manager of the Out of Home Care Section, in the Bureau of Permanence and Out of Home Care, this position provides assistance with fulfilling federal administrative caseload management requirements and multiple other data management/reporting responsibilities for the Interstate Compact for the Placement of Children (ICPC), and assists with special projects and clerical support for the Out of Home Care Section as needed.

GOALS AND WORKER ACTIVITIES

A. Assist ICPC staff with administrative coordination and production of caseload materials for ICPC.

Al. Process and prepare materials for incoming 1OOA and 1OOB forms, supervision requests, and status reports for ICPC cases.

A2. Maintain strict confidentiality of case related information. This includes access to confidential materials such as CPS files, letters, psychological exams, court reports, and educational and behavioral assessments. Screen confidential mail.

A3. Maintain and/or purge individual case files (both electronic and paper).

Prepare printed/supportive materials upon request.

A4. Obtain information necessary for ICPC staff to be fully informed about and/or to respond to inquiries, phone calls, or conespondence.

A5. Monitor, evaluate, and revise ICPC filing system as necessary to improve access to information.

A6. Respond on behalf of the ICPC staff to routine or informational telephone calls from county agencies/staff, and others. Refer inquiries to the appropriate staff.

A7. Screen and evaluate mail, col1'espondence, reports, and assignments addressed to ICPC staff and detennine appropriate distribution, as needed. Bring important or urgent matters to the attention of!CPC staff or the Out of Home Care Section Manager if!CPC staff are unavailable for the extended period of time. Use independent judgment and discretion in interpreting, processing and assigning priority to these requests.

A8. Update and organize ICPC mailing lists.

B. Provision of administrative suppott to Section Manager and staff in the Out of Home Care section as requested.

B1. Coordinate assignments with the appropriate staff to ensure that materials are prepared and provided in a timely fashion.

B2. Schedule and arrange meetings for staff, as requested. Modify schedules and coordinate agendas as needed. Notify members of meeting date, time and location. Attend meetings, take and prepare minutes for distribution, coordinate logistics of meeting, order food and refreshments, as requested.

B3. Analyze administrative support needs of the ICPC program/OHC section.

Implement new/improved office procedures.

B4. Schedule Wisline conference calls so members can patiicipate via telephone when they cannot attend in person.

B5. Perform other duties as assigned by Section Manager (

KNOWLEDGE AND SKILLS

I. Extensive knowledge of office management practices and procedures

2. Extensive knowledge of business English, spelling and composition of letters and memoranda.

3. Extensive knowledge of administrative and organizational composition of the Division and Depaitment.

4. Ability to type final copy neatly and rapidly.

5. Considerable knowledge of Division programs and goals, policies and operation needs.

6. Ability to meet and deal effectively with people and maintain an effective working relationship with staff and public officials.

7. Ability to work independently, setting own priorities to meet the demands of the position.

8. Ability to plan, airnnge, direct and train other Division secretaries in the procedures used in the Administrator's Office.

9. Ability to utilize appropriate and sensitive discretion in dealing with confidential communications and situations.