Will Call (Grand Prairie) - Rugby Architectural Building Products

Rugby Architectural Building Products is a wholesale distributor of specialty building products, operating out of 30 branches throughout the United States. Our primary business is non-structural architectural grade building products sold principally to customers who create and produce end-products for the commercial, industrial, retail, residential and institutional markets.

Position Summary: We are growing and have an exciting opening for an individual to work in our Will Call department, pulling orders for our walk-in customers. You will pull orders for our walk-in customers and you will assist them in loading the material in their vehicles.

What’s in It for You:

• Shift Times: Monday - Friday 7am - 4:30 pm
• Competitive Medical – Dental – Vision
• Short Term and Long-Term Disability
• Life Insurance
• 401(k) Traditional & Roth with Match
• Paid Time Off & Paid Holidays
• Voluntary Identity Theft & Legal Services
• Appreciation Program
• Great TEAM environment

What You Will Do:

Warehouse

• Help load building materials
• Pull orders for pickup by customers
• Assist customers by helping load and secure material in the customer’s vehicle
• Ensure that material loaded for delivery matches shipping documents and that the products are in good condition
• Periodically examine stored material and report any deterioration or damage
• Maintain warehouse in a clean, orderly and safe manner
• Assist in taking inventory as required on a regular basis
• Work safely, attend safety meetings and follow all safety procedures and policies
• Ability to drive a forklift and pass a valid OSHA approved forklift certification
• Ability to lift extremely heavy awkward products repeatedly to load customer vehicles.
• Must be able to maintain a high level of frequency and intensity in other physical activities such as reaching, standing, walking, lifting, carrying, pushing, pulling, stooping, kneeling and crouching.
• Must have good visual acuity, color vision, and basic math skills
• The employee will be required to work both inside and outside in extremes of cold, heat and humidity, depending on the season and location
• Will be exposed to modest amounts of dust, fumes, noise and vibrations

Customer Service

• Establish and maintain excellent rapport with walk in customers
• Work and communicate with our Pro Sales department
• Move from sitting to standing and walking a variety of distances frequently throughout the day
• Actively engage in Rugby Nation

Preferred Experience

• 5 + plus years demonstrated experience in customer service & warehouse
• Lumber yard experience a plus
• Proficient with Microsoft Office
• Agility program or similar CRM experience

Who We Are Looking For:

• Passionate and friendly individual to provide outstanding customer service to our walk-in customers by accurately and efficiently pulling and helping load their orders.
• An individual who thrives working independently and who is a quick learner.
• A good communicator and listener.

This role is a Safety Sensitive position, subject to routine drug screening.