Windows Workstation Systems Administrator at TEKsystems
King George, VA 22485
About the Job
Workplace Type: On-site
Experience Level: Intermediate
Product: Contract to Hire
Description:
TEKsystems seeks a Systems Administrator (Windows) to provide customer support
and technical assistance to users supporting a Research, Development, Test, and
Evaluation Program at the Naval Surface Warfare Center Dahlgren Division
(NSWCDD) in Dahlgren, VA. The Systems Administrator will be responsible for:
- Answering questions about installation, operation,
configuration, customization, and usage of assigned products installed on
Windows 10 computers.
- Applying advanced diagnostic techniques to identify
problems, investigate causes, and recommend solutions to correct common
failures.
- Troubleshooting hardware, software, and network-related
issues encountered by users.
- Providing hardware support for Intel x86 based PCs,
overhead projectors, soft boards, telecommunications, laser and inkjet
printers, scanners, and Common Access Cards (CAC).
- Offering software support for Windows operating systems
currently supported by Microsoft, Microsoft Office Suite, and various specialty
engineering and scientific development tools.
- Installing new software releases, system upgrades,
evaluating and installing patches, and resolving software-related issues and
Information Assurance Vulnerabilities (IAVs).
- Coordinating with the Corporate IT Help Desk to maintain
the established Incident Tickets and Change Request process using Remedy.
- Assisting with the maintenance and monitoring of the
organizational mailbox to ensure timely support for user requests.
- Maintaining and developing IT-related procedures required
to support the organization.
- Working with the organization's Information Assurance
Officer (IAO) to achieve system accreditation.
- Providing recommendations for future IT needs of the
organization.
- Maintaining data files and monitoring system configuration
to ensure data integrity.
- Assisting in the preparation of monthly progress and
status reports.
Requirements:
- A minimum of three (3) years of professional experience.
- Strong troubleshooting skills along with strong analytical
and problem-solving skills.
- Ability to multi-task and assist others in resolving
IT-related issues.
- Knowledge in the installation, maintenance, and
administration of computer systems in a LAN/WAN environment.
- Strong understanding of current Microsoft-supported
Windows operating systems.
- Understanding of Linux operating systems is desirable but
not required.
- High level of competency in both written and oral
communication skills, with the ability to work in a team environment.
- DoD Directive 8570.1 Information Assurance Technical Level
II certification required (e.g., Security+ CE, GSEC, SSCP, or CCNA-Security).
- Familiarity with the Department of Defense (DoD)
networking and security accreditation processes and procedures.
- Working knowledge of Windows Active Directory.
- Working knowledge of current Security Technical
Implementation Guides (STIGs) and Risk Management Framework.
Top Skills:
- IAT Level II Certification and Interim or Active Secret
Clearance.
- Minimum 1-2 years of experience in system administration
of Windows-based workstations, experience with drivers, Dell machines/Windows
10 workstations.
- Understanding of ACAS scans and experience with STIGs.
Nice to Haves:
- Knowledge of corporate services including DNS, SMTP, RHEV,
Splunk, Apache.
- Demonstrated experience managing the installation and
maintenance of IT infrastructure.
- Hardware experience with Dell systems.
- Experience working in an environment with rapidly changing
job priorities.
- ServiceNow ITSM Ticket Management experience.
Work Environment:
- Performed across multiple sites in Dahlgren, VA.
- Business Casual attire.
- Contract includes approximately 200 people divided into
different teams (Linux, Windows, IT Support, Networking, Applications,
Security, etc.).
Interview Information:
- Interview with PM (WebEx) and Technical Team Lead.
- One-step interview process with immediate feedback.
Employee Value Proposition (EVP):
1. Our client is a family-oriented and employee-first
company, valuing employees as part of the team and promoting from within.
2. The client supports employees working towards
certifications by covering the cost of certification tests upon passing.
3. The contract, recently won by the client, is held for the
next five years (10/26/2021 to 10/26/2026).
4. Government will upgrade all contractors to a Top Secret
Level Clearance, with many contractors transitioning to permanent GS employees.
Community and Lifestyle:
Dahlgren, located on the Northeast tip of Virginia, is a
close-knit community surrounded by the Potomac River and Chesapeake Bay,
offering plenty of fishing, boating, and other activities during warmer
seasons. The cost of living is lower than in surrounding areas such as DC,
Quantico, Stafford, and Fredericksburg. The area boasts great places to eat and
recent developments in shopping centers.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.