Winter Zone Manager | Plow Teams- Commercial Snow at Village Green Landscapes

• Responsible for providing oversite to all operators or crew members within their zone to ensure they are completing jobs as assigned.
• Back up to branch leadership during winter weather events.
• Responsible for identifying and communicating employee performance concerns to the direct reporting leader.
• Responsible for staying informed, actively problem-solving situations and shifting resources to ensure efficient use of operators during a winter weather event.
• Responsible for communications on individual event start and termination times.
• Responsible for coordinating zone-specific, after-event cleanup and snow hauling operations with assigned Branch Manager.
• Present in the field and available to assist on job sites as needed depending on shifting needs and priorities.
• Provides training and mentorship to team members to ensure success.
• Ensures safety procedures are followed, accidents, workers' compensation and property damage claims are properly documented and reported. Reporting includes ensuring Branch Leadership is aware.
• Demonstrates safe and proficient use and maintenance of all equipment used for snow removal and de-icing.
• Provides support and/or documentation to their assigned Branch Manager when a dispute/conflict arises with managed internal employees or 3^rd party subcontractors.
• Performs post-event site inspections and quality control over managed sites within their zone.
• Attends and participates in a weekly operations team meeting throughout the winter season. The winter season is generally defined as November 1^st – mid April annually.
• Demonstrates high quality decision making in a fast-paced and quickly evolving environment.
• Meets timelines and quality standards for all deliverables including record keeping.
• Ensures safe and clean work environment is maintained by all team members.
• Strong customer communication skills; both interactional and follow through.
• Is a role model for professionalism.
• Proficient in the use of various operating systems and technology to track and report jobs.
• Provides excellent customer service.
• Works collaboratively with the team and company leadership.
• Demonstrates timely and effective communication- verbal, non-verbal, and written.
• Consistently follows all company policies and procedures.
• Responsible for pre and post winter event duties.
• In collaboration with the Department Manager, Branch leadership and maintenance shop on resourcing jobs within their zone. People, equipment, trucks.

• Valid driver's license with clean driving record.
• Valid DOT card or ability to obtain one.
• Ability to pass a pre- employment drug test.
• 2 seasons of commercial snow removal experience.
• Ability to successfully use an electronic tablet and job tracking software.

• Commercial Driver's License.
• Experience with Microsoft Office suite or similar.

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