Wireless Network Support Engineer - Piper Companies

Piper Companies is seeking a Wireless Network Support Engineer for a world leading technology organization. The Wireless Network Support Engineer will be supporting, troubleshooting, and resolving complex customer technical issues related to wireless solutions. The Wireless Network Support Engineer must be a US Citizen and possess the capacity to work EST hours.

Responsibilities for the Wireless Network Support Engineer include:

·       Provide highest level of technical support to help resolve complex customer problems

·       Contribute to technical documentation that is needed for the customers

·       Identify, innovate, and enhance tooling and automation to work efficiently and effectively

Requirements for the Wireless Network Support Engineer include: 

·       US Citizen

·       Strong wireless and networking background

·       Past experience working with customers

·       Strong experience with troubleshooting and problem solving complex technical issues

·       Ability to deliver white glove service with top enterprise customers

·       Bachelor’s Degree

Compensation of the Wireless Network Support Engineer: $105,000 - $131,000 plus a comprehensive benefits package

·       No relocation assistance, sponsorship, or C2C arrangements available

Keywords: Technical Support Engineer, Customer Support Engineer

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