Work from Home Customer Service Representative - The McQuade Organization
Merced, CA 95348
About the Job
The McQuade Organization is one of the most recognized fast growing companies in America, providing top noch benefits, solutions and services nationwide to our clients. We are a multiple talented organization with a postive fast paced team enviroment provding optimal opportunity for high incomes and career growth.
We are seeking for motivated goal oriented individuals to join our multicultural sales team, individuals who have a passion for suceess, leadership with an entrepreneur spirit, looking for a long term career.
Responsibilities:
• Contacting out list of clients to fullfill their request, schedule their follow up virtual Zoom appointment
• Respond promptly to customer inquiries via phone, email, and virtual Zoom appointments.
• Resolve customer inquiries, issues and ensure customer satisfaction.
• Provide accurate information about products, services, and company policies.
• Process forms, applications, and requests promptly and accurately.
• Maintain a high level of professionalism and empathy when interacting with customers.
• Update customer information in the database.
• Collaborate with team members.
• Keep up-to-date with product knowledge and stay informed about the latest industry trends.
• Contribute to improving customer service processes by sharing relevant insights and ideas.
Benefits:
• Work 100% from the comfort of your own home or anywhere!
• Flexible schedule and working hours
• Competitive weekly pay and uncapped bonuses.
• Opportunity to build continuous lifetime Passive Income (Royalties/Renewals)
• Training and ongoing support.
• Guaranteed opportunities for career growth and professional development.
• Collaborative and inclusive team environment.
• Access to company benefits such as health and life insurance and retirement plans.
• Truly make a difference.
• Yearly multiple travel opportunities
Qualifications:
• Bilingual is not required but is a plus.
• 1- 2 years customer support or sales experience or relevant role, is a plus but not required
• Excellent verbal and written communication skills.
• Strong problem-solving and decision-making abilities.
• Ability to adapt to various customer personalities and situations.
• Proficient basic computer skills, including knowledge of customer service software and databases.
• Ability to work independently with minimal supervision.
• Reliable internet connection and a quiet workspace.
• Familiarity with our products/services is a plus.
We appreciate all applications, but only selected candidates will be contacted for an interview. Thank you for considering joining our team, and we look forward to hearing from you soon!
We are seeking for motivated goal oriented individuals to join our multicultural sales team, individuals who have a passion for suceess, leadership with an entrepreneur spirit, looking for a long term career.
Responsibilities:
• Contacting out list of clients to fullfill their request, schedule their follow up virtual Zoom appointment
• Respond promptly to customer inquiries via phone, email, and virtual Zoom appointments.
• Resolve customer inquiries, issues and ensure customer satisfaction.
• Provide accurate information about products, services, and company policies.
• Process forms, applications, and requests promptly and accurately.
• Maintain a high level of professionalism and empathy when interacting with customers.
• Update customer information in the database.
• Collaborate with team members.
• Keep up-to-date with product knowledge and stay informed about the latest industry trends.
• Contribute to improving customer service processes by sharing relevant insights and ideas.
Benefits:
• Work 100% from the comfort of your own home or anywhere!
• Flexible schedule and working hours
• Competitive weekly pay and uncapped bonuses.
• Opportunity to build continuous lifetime Passive Income (Royalties/Renewals)
• Training and ongoing support.
• Guaranteed opportunities for career growth and professional development.
• Collaborative and inclusive team environment.
• Access to company benefits such as health and life insurance and retirement plans.
• Truly make a difference.
• Yearly multiple travel opportunities
Qualifications:
• Bilingual is not required but is a plus.
• 1- 2 years customer support or sales experience or relevant role, is a plus but not required
• Excellent verbal and written communication skills.
• Strong problem-solving and decision-making abilities.
• Ability to adapt to various customer personalities and situations.
• Proficient basic computer skills, including knowledge of customer service software and databases.
• Ability to work independently with minimal supervision.
• Reliable internet connection and a quiet workspace.
• Familiarity with our products/services is a plus.
We appreciate all applications, but only selected candidates will be contacted for an interview. Thank you for considering joining our team, and we look forward to hearing from you soon!
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Source : The McQuade Organization
