Work Intake Associate (M-F 8-5) - The Millennium Group

Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry.

Under the direct supervision of the manager, the CDMS Associate is responsible forperforming general database management in support of client operations.

Essential Duties and Responsibilities:

• Complete data changes as requested by client representatives on behalf of participants and institutions as outlined in the SLA.
• Use third party database to research updated addresses for participants who have an outdated address listed in their records.
• Update addresses to be uploaded into the designated database.
• Complete daily batch updates to the master database to include daily and monthly settlement information, insurance payments and annuity contract issuance.

Qualifications and Requirements:

• Must have a HS diploma or equivalent.
  
• Must be customer focused and display a professional demeanor.
  
• Excellent written and verbal communication skills.
  
• Possess general computer knowledge (data entry)
• Ability to lift 50 lbs. or greater.
  
• 1-2 years prior office services related experience.
  
• Ability to carry out assigned tasks and projects to their completion.
  
• Ability to identify and solve routine problems as they occur.
  
• Ability to work individually or in a team environment.
• Prior database management experience a plus.

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