Workers' Compensation Adjuster - NV License Required (In-Office Position) - CCMSI

At CCMSI, we look for the best and brightest talent to join our team of professionals. As a leading Third Party Administrator in self-insurance services, we are united by a common purpose of delivering exceptional service to our clients. As an Employee-Owned Company, we focus on developing our staff through structured career development programs, rewarding and recognizing individual and team efforts. Certified as a Great Place To Work, our employee satisfaction and retention ranks in the 95th percentile.    

Reasons you should consider a career with CCMSI:

• Culture: Our Core Values are embedded into our culture of how we treat our employees as a valued partner-with integrity, passion and enthusiasm.
• Career development: CCMSI offers robust internships and internal training programs for advancement within our organization.
• Benefits: Not only do our benefits include 4 weeks paid time off in your first year, plus 10 paid holidays, but they also include Medical, Dental, Vision, Life Insurance, Critical Illness, Short and Long Term Disability, 401K, and ESOP.
• Work Environment: We believe in providing an environment where employees enjoy coming to work every day, are provided the resources needed to perform their job and claims staff are assigned manageable caseloads.

Job Summary: Workers' Compensation Claim Representative I

We are seeking a dedicated and experienced Workers' Compensation Claim Representative I to join our team in an in-office role. This position requires the candidate to work on-site Monday through Friday from 8:00 AM to 4:30 PM.

As a Workers' Compensation Claim Representative I, you will be responsible for managing a single dedicated client desk (government entity), handling NV workers' compensation claims from start to finish. Key duties include administering statutory benefits, overseeing the litigation of assigned claims, and upholding our core values of integrity and passionate client and claimant service.

Key Responsibilities:

• Investigate and adjust assigned workers' compensation claims.
• Administer statutory benefits and oversee the litigation of claims.
• Ensure high-quality claim services in alignment with CCMSI corporate standards and client expectations.
• Maintain a focus on integrity and exceptional service.

Requirements:

• Minimum of 5 years of experience handling NV workers' compensation claims.
• Valid NV adjuster's license.
• Strong commitment to upholding our core values and delivering outstanding client service.

This role offers an excellent opportunity for advanced training and potential promotion to a Workers' Compensation Claim Representative II or other senior-level positions within our company.

• Investigate and adjust workers compensation claims in accordance with established claims handling procedures using CCMSI guidelines and direct supervision. 
• Review medical, legal and miscellaneous invoices to determine if reasonable and related to the ongoing workers compensation claims. Negotiate any disputed bills for resolution. 
• Authorize and make payment of workers compensation claims utilizing a claim payment program in accordance with industry standards and within settlement authority. 
• Negotiate settlements with claimants and attorneys in accordance with client's authorization. 
• Assist in selection and supervision of defense attorneys. 
• Assess and monitor subrogation claims for resolution. 
• Prepare reports detailing claims, payments and reserves. 
• Provide reports and monitor files, as required by excess insurers. 
• Compliance with Service Commitments as established by team. 
• Delivery of quality claim service to clients.
• Performs other duties as assigned.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Excellent oral and written communication skills.
• Individual must be a self-starter with strong organizational abilities.
• Ability to coordinate and prioritize required.  
• Flexibility, initiative, and the ability to work with a minimum of direct supervision a must. 
• Discretion and confidentiality required. 
• Ability to work as a team member in a rapidly changing environment.

• Reliable, predictable attendance within client service hours for the performance of this position. 
• Responsive to internal and external client needs. 
• Ability to clearly communicate verbally and/or in writing both internally and externally.

Education and/or Experience    

5 or more years of workers compensation claim experience or other related industry experience is required.                     

Computer Skills            

Proficient using Microsoft Office programs such as: Word, Excel, Outlook, etc. 

Certificates, Licenses, Registrations

Nevada adjusters license is required. 

CORE VALUES & PRINCIPLES

Responsible for upholding the CCMSI Core Values & Principles which include: performing with integrity; passionately focus on client service; embracing a client-centered vision; maintaining contagious enthusiasm for our clients; searching for the best ideas; looking upon change as an opportunity; insisting upon excellence; creating an atmosphere of excitement, informality and trust; focusing on the situation, issue, or behavior, not the person; maintaining the self-confidence and self-esteem of others; maintaining constructive relationships; taking the initiative to make things better; and leading by example.

CCMSI is an Affirmative Action / Equal Employment Opportunity employer offering an excellent benefit package including Medical, Dental, Prescription Drug, Vision, Flexible Spending, Life, ESOP and 401K.  

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