Workforce Case Manager - EDSI Solutions
Allentown, PA 18109
About the Job
Salary $42,000-45,000 year
Do you have a passion for making a difference in someone’s life? Are you looking for an opportunity to use your background and empathetic nature to work for a progressive, forward-thinking and family-owned company where creativity is encouraged? Then the Workforce Career Counselor position is for you! We are seeking a dynamic, team-oriented and caring individual to join our spirited team.
The Workforce Career Counselor is responsible for identifying, coaching, and connecting unemployed individuals to career and training services and re-attachment to the workforce.
Responsibilities:· Provide individualized case management and career counseling to participants in all areas related to gaining and/or retaining employment and career advancement
· Develop and update a customized service plan to align with participant employment and training goals
· Follow-up with partner agencies to ensure successful engagement in prescribed support services
· Counsel, motivate and encourage assigned caseload of participants to develop and guide through a customized career pathway and training opportunities
· Perform outreach to participants during job search and job retention through off-site appointments to employers, satellite site locations, and community visits
· Maintain organized tracking by documenting all participant interactions, contacts, activities, case notes, and files
Qualifications:· Bachelor’s degree in social services, counseling, or education preferred or Bachelor's degree in similar areas with experience in counseling of individuals and families
· Case management experience preferred
· Ability to interact with a diverse range of individuals and demonstrate a positive professional attitude
· Must have good driving record and reliable transportation
· Bi-lingual skills or experience working with ESL populations a plus
Bring your expertise to EDSI and live our values every day: Show Up, Smile and Support!
About EDSI: EDSI is a progressive, forward-thinking, family-owned company that is B Corp Certified. www.edsisolutions.com