Workforce Development Manager - Community College System of New Hampshire

SCOPE OF WORK: Provides administrative oversight for non-credit programs in the area of workforce development with responsibility for the management of programs, oversight of curricula, coordination of courses and program activities, marketing and recruitment planning and execution, and hiring and development of instructors. This position shall report to the Vice President of Academic Affairs at Lakes Region Community College (LRCC). If interested, please apply through our website at: https://www.lrcc.edu/mylrcc/

ACCOUNTABILITIES:

Manages all aspects of LRCC’s workforce development programs, including corporate training, open enrollment, allied health, and apprenticeship programs, as well as other non-credit and micro credential programs to be developed.

Builds relationships with local and regional businesses, community-based programs, state agencies and other stakeholders of workforce development; attends local and regional workforce development meetings. Meets with businesses to develop and propose business training and assists in preparing business training quotes and Job Training Fund applications and collaborate with employers to identify skills gaps and develop customized training solutions.

Oversees the development, maintenance, and management of the US DOL Apprenticeship documentation in collaboration with ApprenticeshipNH team. Serves as related instruction liaison between employers, LRCC, and the US DOL Apprenticeship program.

Works with the Vice President of Academic and Student Affairs to oversee, implement, and evaluate curricula reflecting industry norms and standards; collaborates with instructors, disciplinary experts, and others to develop and implement micro credentials; collaborates with instructors to create prior learning assessment guides and processes for integration of non-credit training into credit bearing programs; maintains course and program documents, and revises as needed.

Collaborates with college leadership to identify and assist in the pursuit of grant opportunities to leverage resources by LRCC.

Develops and maintains knowledge of funding sources to support student participation in workforce development programs, such as WIOA, NHES, Vocational Rehabilitation, and Veterans Administration.

Negotiates and executes instructional service agreements with instructors and trainers in accordance with established policies of the college/CCSNH.

In collaboration with Academic Affairs, schedules courses, recruits, assigns and evaluates instructors, provides instructional leadership for off-site instructors, communicates academic policies and practices, ensures all course support materials are available, and equipment is in working order.

Develops and executes strategies for recruiting students into workforce programs and contributes to continuous improvement in service delivery and business management strategies.

Collects and analyzes data on program performance, including enrollment, completion, and employment outcomes.

Develops marketing strategies to promote workforce programs to potential students and industry partners.

Develops short and long-term plans for expanding and improving workforce programs.

Serves as the LRCC liaison to the CCSNH Director of Workforce Development and attends system-wide meetings related to WFD programming.

Complies with all system, college, state and federal rules and regulations.

Performs other related duties as assigned.

MINIMUM QUALIFICATIONS:

Education: Bachelor’s degree from a recognized college or university with a major in education, business administration, engineering, applied sciences, or a related discipline.

Experience: Six years’ experience in teaching, business training, and/or program administration, with supervisory experience.

Desired Qualifications: Ability to evaluate and analyze program effectiveness and manage resources. Knowledge of adult learning styles and various training modalities. Ability to conduct needs assessment and apply effective training solutions. Capability to use MS Office Suite applications and excellent communication and public relations skills. Experience working with grants preferred. Coursework or an occupational certificate in a technical field is desired. Experience with project management.

Special Requirements: Interaction with outside agencies and some travel on a regular basis to offsite program locations required.

License/Certification: Valid driver's license.

RECOMMENDED WORK TRAITS: Considerable knowledge of principles, practices, and current developments in the program area in which position is assigned. Ability to communicate clearly and concisely both in oral and written form. Ability to write technical information. Ability to evaluate and analyze program effectiveness and resource utilization. Ability to create new program concepts. Ability to speak before public groups. Ability to supervise others. Ability to establish and maintain effective working relationships with internal and external stakeholders. Ability to exercise proper judgment. Ability to work independently. Must be willing to maintain an appearance appropriate to assigned duties and responsibilities as determined by the college appointing authority.

All offers of employment are contingent upon the successful completion of the required background check.