Workforce Program Assistant - Commonpoint Queens
Bronx, NY 10460
About the Job
The Program Assistant will serve on Commonpoint’s HSE and ESOL team by offering essential database and IT support related to PTS, Salesforce and other database and desktop applications. Additionally, the Program Assistant will assist in various administrative and intake services, and work closely to provide programming and vocational training support.
All interested applicants must be well-versed in Microsoft Office, G-Suite applications, web and video conferencing applications, and flexible in learning Salesforce or PTS.
Responsibilities:
- Manage, build, and maintain various office databases for the Adult Workforce team, compile client demographics, and organize and maintain documentation.
- Work closely with senior directors, employment coordinators, and intake staff to assist in the process of conducting intakes, entering client demographics, collecting documentation.
- Assist in the communication with clients in order to help participants secure and maintain viable and long-lasting employment.
- Enter critical information into PST, track participant demographics and retention data.
- Assist in the management and facilitation of workshops and professional development seminars.
- Complete basic reporting requirements including, but not limited to, progress notes and client tracking; ensure data entry is completed by deadline dates as assigned
- Work closely with Adult Workforce staff to coordinate social services referrals and generate ideas to help clients achieve their education and employment goals.
- Attend trainings and staff meetings, as required.
- Possess strong digital literacy skills including Microsoft Word, Excel and Knowledge of Google applications such as Gmail, Google Voice, Calendar usage, etc.
Qualifications:
- Digitally fluent in Microsoft Office, G-Suite applications, and video-conferencing software.
- Demonstrated experience in working with adult workforce, database management, and programming assistance.
- High school, GED, or HSE diploma.
- Be able to work some evenings and weekends.
- Excellent written and verbal communication skills.
- Ability to closely collaborate with colleagues and partners to work as part of a team to promote successful outcomes for Commonpoint clients.
- Exceptional capacity to learn new technologies quickly and adapt to continuous changes in curriculum to stay current in the industry.
To apply: send resume and cover letter to amaglio@commonpoint.org
Salary: Part-time at 19 hours per week; $20 per hour
Source : Commonpoint Queens