Workplace Coordinator - Rippling

Rippling is a leading technology company dedicated to innovation and excellence. We are seeking a proactive and tech-savvy Workplace Coordinator to join our team. As a Workplace Coordinator, you will play a crucial role in ensuring the smooth operation of our workplace, with a strong emphasis on managing technology-related responsibilities.

Facility Maintenance

• Oversee the day-to-day maintenance of the office, including repairs, cleanliness, and appearance.

• Schedule and coordinate routine maintenance, inspections, and repairs as needed.

• Manage relationships with external vendors and service providers for facility-related tasks.

Space Planning and Allocation

• Assist in onsite space planning coordination and allocation to optimize office layout and resources.

• Coordinate moves, additions, and changes for employees and departments.

• Ensure compliance with safety and accessibility regulations.

Employee Services

• Act as the point of contact for employees" facility-related Jira requests and concerns.

• Manage office supplies, furniture, and equipment inventory.

• Support office supply, culinary and maintenance logistics

• Coordinate services such as catering, janitorial, and security as necessary.

• Support of in office events, celebrations and wellbeing initiatives.

Health and Safety

• Implement and enforce workplace safety protocols and procedures.

• Conduct regular safety inspections and report any issues or concerns.

• Ensure emergency preparedness and response plans are in place and communicated to employees.

Vendor Management

• Assist in the coordination and performance of our facilities support vendors.

• Monitor expenses and identify cost-saving opportunities.

Communication

• Communicate facility-related updates and changes to employees.

• Collaborate with cross-functional teams to address facility needs and improvements.

First Line of Support

• Act as the first point of contact for troubleshooting and resolving Zoom Room and Brivo-related issues.

• Provide timely and effective support to end-users, ensuring minimal disruption to their work.

Vendor Coordination

• Collaborate with vendors to schedule on-site repairs and maintenance appointments, ensuring all technology equipment is functioning optimally.

• Maintain strong relationships with technology vendors to expedite issue resolution.

Technology Equipment Management

• Store, distribute, and track desk peripherals and laptop chargers to ensure they are readily available to employees.

• Manage printers or coordinate with a designated printer vendor for maintenance and supply replenishment.

Laptop Logistics

• Handle logistics for laptop orders and returns for in-office employees.

• Loaner laptop coordination for recruiting / interviews.

Live Zoom Event Support

• Provide hands-on support for AV equipment used during in-office events, including live Zoom events and presentations.

• Ensure all technology equipment is in working order and troubleshoot any technical issues during events.

Onboarding and New Hire Support

• Assist in onboarding processes by helping new hires open tickets for software and hardware requests when their manager is unavailable.

• Collaborate with IT and HR teams to ensure a seamless onboarding experience for new employees.

• Ability to come into the SF office 5x/week with occasional flexibility
• 2+ years of experience in a similar role, preferably in a technology company or fast-paced environment.

• Strong technical aptitude and familiarity with Google Workspace, Slack, Robin, Zoom, Brivo, Jira/Confluence, and other workplace technology solutions.

• Excellent problem-solving skills and the ability to troubleshoot technical issues independently.

• Strong organizational and coordination skills, with attention to detail.

• Effective communication and interpersonal skills, with a customer-focused approach.

• Ability to work well in a team and collaborate with cross-functional teams.

• Proactive, self-motivated, and adaptable to changing priorities.

If you are a tech-savvy professional with a passion for ensuring a seamless workplace experience, we encourage you to apply for the Workplace Coordinator position at Rippling. Please submit your resume and a cover letter detailing your relevant experience and qualifications.

Rippling is an innovative and dynamic company, and as a Workplace Coordinator, you will play a vital role in supporting our employees and ensuring the smooth operation of our workplace. Join us in our mission to drive technological excellence and make a positive impact in the world of technology.

This role will receive a competitive salary + benefits + equity. A variety of factors are considered when determining someone's compensation–including a candidate's professional background, experience, and location.

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