Workplace Experience Coordinator - Jones Lang LaSalle Incorporated

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Key responsibilities include but are not limited to:

-Maintain and update employee communications via email and slack/social media

-Facility walk throughs to ensure cleanliness and tidiness of office

-Maintain all conference rooms for cleanliness / reserve conference rooms, including ordering and/or setup

-Oversight of ServiceNow ticketing system for maintenance team

-Perform clerical or administrative duties as needed, such as: assisting with filing and database systems, attendance records and other related office support duties

-Coordinate the daily conference room schedule

-Order, maintain and organize all kitchen and office supplies

-Assist with the coordination and scheduling of office/building maintenance activities

-Update phone lists, photo organization charts, and seating plans

-Respond to basic client and general inquiries and escalate complex queries to the appropriate parties. Maintains a clean, organized and safe workspace

-Assist with onboarding new employees (setting up workstations, parking, building access, etc.)

-Assist with special events (client events, holiday events, team days, etc.)

-Participate in facility programs with an expectation to continue learning and grow as a professional.

-Greet/host/provide front desk support for all client guests, visitors, employees and direct all accordingly.

-Manage mail and couriers, including but not limited to preparing both domestic and international courier packages, coordinating pick-up and delivery, confirming delivery/receipt with appropriate stakeholders, and resolving any related issues in a timely manner

- Provide security badges for visitors and regular employees and perform daily/weekly audit

-Comply with all the policies and procedures of JLL and client Facility. All requests included but not limited to the overall success of JLL and their client.

Experience and Qualifications:

-1-3 years relevant experience supporting multiple people in a professional services organization

-Support a positive team environment with a friendly and can do attitude

-Build rapport and cooperative relationships with customers and visitors

-High level of proficiency and working knowledge of Outlook

-Work enthusiastically in a team atmosphere, promoting collaboration and idea sharing verbally and through action

-Ability to communicate effectively, both verbally and in writing

-Strong organizational, interpersonal and communication skills

-Strong ability to multi-task with multiple projects and deadlines in a high-volume fast paced environment

-Ability to manage time well and be self-motivated, without direct supervision

-Strong client service orientation; proactive working style and friendly, helpful attitude -Commitment to high professional ethical standards

- Provide superior client service (85% weighting)

-Contribute to the growth of the company (10% weighting)

-Enhance own professional and personal skills (5% weighting)

Location:

On-site –Orlando, FL

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary 

• Paid Time Off and Company Holidays

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. Weendeavourto keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

This position may require you to be fully vaccinated against COVID-19. If required, you’ll be asked to provide proof that you’re fully vaccinated upon your start date. You’re considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination. 

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you maycontact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Uspage > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.