Workplace Experience Specialist - Sodexo

Unit Description

Are you a strategic, innovative facilities leader ready to help clients optimize their business?

Sodexo Energy & Resource is seeking a qualified Workplace Experience Manager to join our team at an Oil and Gas company in San Ramon, CA.

Are you the One? 

The ideal candidate has exemplary hospitality and interpersonal skills and relentlessly delivers exceptional customer service.  They build a welcoming, helpful, and collaborative environment for the tenants, flex space users, and visitors. They are comfortable working in a diverse and flexible work environment and can quickly resolve technology issues, manage multiple priorities, and ensure the proper planning and execution of events, meetings, and experiences for the customer. The position will be visible on the floor to promptly respond to questions and facility/technology-related issues.  They will be integral to the workplace in promoting a highly collaborative, fun, and safe environment. 

Key Responsibilities:

• Heavy focus on hospitality-based operations
• Developing solutions to customer requests
• Adopt and promote the established way of working, while demonstrating and supporting the
• collaborative and flexible work environment.
• Work with tenant groups to create a flexible work environment, including answer
• questions related to facilities, technology, and behavior related questions
• Support operations with workforce greeting, wayfinding, visitor escorts, and directions as needed
• Ensures timely reply to all service delivery needs, tickets, and issues that arise
• Collaborate and support tenant groups on new ideas and initiatives
• Focus on relationship building and support of tenant groups
• Support events team as needed
• Support Facility general management as needed

Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K, and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs.Not the job for you?At Sodexo, we offer Facilities Management positions in Corporate, Schools, Universities, Energy and Resources, Government and Agencies, Healthcare, and Senior Living locations across the United States. Continue your search for Facilities Management jobs.Working for Sodexo:How far will your ambition, talent, and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring, and career growth opportunities.

What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

Qualifications & Requirements

Basic Education Requirement - Bachelor’s Degree or equivalent experienceBasic Management Experience - 3 years Basic Functional Experience - 3 years experience within functional area or project management

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.