Wound Care Clinical Coordinator - MA - Jovive Wound Care - Mission Viejo - Vituity

Everybody Has A Role to Play in Transforming Healthcare

As a Wound Care Clinical Coordinator - MA, you play a vital role in our mission to improve lives. Be responsible for patient care and the coordination of clinical activities of the Wound Care Center. At Vituity we know the impact you can have.

Join the Vituity Team. At Vituity we've cultivated an environment where passion thrives, and success comes through shared purpose. We were founded in a culture that values team accomplishments more than individual achievements, an approach we call "culture of brilliance." Together, we leverage our strengths and experiences to make a positive impact in our local communities. We foster this through shared goals and helping our colleagues succeed, and we also understand the importance of recognition, taking the time to show appreciation and gratitude for a job well done.

Vituity Locations: Vituity has opportunities at 475 sites across the country, serving 9 million patients a year. With Vituity, if you ever need to move, you can take your job with you.

The Opportunity

• Provides case management to a group of patients providing specific assessments according to protocols and procedures, clinical competence in procedural skills, treatments, and patient/caregiver education related to wound care management.
• Organizes and prioritizes clinical responsibilities of clinical staff including medical assistants and wound care technicians
• Collaborates with other health care providers, key hospital personnel, Wound Care Center Providers, and Medical Director regarding clinical and patient needs.
• Consistently looks at current processes and procedures, and identifies and implements areas of improvement, while complying with Health Insurance Portability and Accountability Act (HIPAA) and the Department of Health (DOH).
• Calls patients to communicate lab and test results.
• Develops and maintains a system of "care consideration" of our primary care patients to be sure the front office schedules the patient to be seen for appropriate tests/therapies.
• Engages in staff development, providing general in-services as well as individual instruction and orientation.
• Provides staff recognition through positive reinforcement and constructive feedback.
• Ensures that the clinic adheres to all relevant healthcare regulations, standards, and guidelines.
• Implements quality assurance measures to monitor and improve the quality of patient care.
• Conducts regular audits and assessments to identify areas for improvement and address any compliance issues.
• Collaborates with Medical Director to achieve Wound Care Center quality indicators.
• Performs patient care based on Center staffing needs
• Collaborates with Medical Office Coordinator and Medical Director with all-staff meeting and actively participates in ongoing provider meetings.
• Ensures daily operations and steady progress towards established goals.
• Establishes and maintains open and effective communication with all members of the staff.
• Identifies problems and communicates solutions to appropriate personnel and departments with ongoing communications in conjunction with the Clinic Manager and Medical Director.
• Identifies opportunities for process improvement and efficiency gains within the clinic; partners with manager and MD to implement as appropriate.
• Implements new technologies or workflows to enhance patient care delivery and operational effectiveness.
• Helps ensure a safe patient and work environment by maintaining incident reports, monitoring room hygiene logs, inventory/medication expiration date logs, skin substitute logs, etc.
• Monitors Wound Care Tech/Medical Assistant tasks related to patient inquiries, complaints, and feedback.
• Responds to patient complaints and questions.
• Maintains employee counseling records for clinical staff and liaises with supervisor regarding clinic issues.
• Monitors clinical skills of clinical staff.
• Delivers clinical education training programs, as needed.
• Covers the front office as needed based on staffing levels. Responds to and/or replaces back office call outs.
• Monitors patient flow and assists clinically as needed based upon wait times and needs of the clinic.
• Assists the management team with maintaining equipment and calibration records.
• Monitors inventory levels and orders supplies as needed to ensure adequate stock levels.
• Participates in Outpatient Medicine and Vituity projects to accomplish the strategic plan of Vituity.
• Orients and educates staff as needed on expectations, clinic policies, etc.

Required Experience and Competencies

• Current active Medical Assistant certification in the state of practice through an accredited certified medical assistant program unless otherwise specified by the individual State's requirements that allow on-the-job training in lieu of certification.
• Two (2) years of direct patient care experience required.
• Current Basic Life Support (BLS) certification is required.
• Clinical experience with a focus on wound care preferred.
• Experience working in an acute care or rehabilitation setting preferred.
• Proficient in all responsibilities related to Case Management.
• Strong clinical assessment and critical thinking skills.
• Effective communication and interpersonal skills. Ability to develop and maintain effective relationships with patients, families, staff, providers, and all other members of the health team.
• Ability to work collaboratively with our team.
• Proficient with advanced wound care technologies and techniques.
• Solid understanding of medical insurance plans and office procedures.
• In-depth knowledge of medical documentation
• Strong clinical assessment and critical thinking skills.
• Ability to demonstrate leadership skills to delegate and provide direction/guidance to others on team.
• Able to stay organized and flexible in a work environment with multiple assignments and changing priorities.
• Ability to uphold Health Insurance Portability and Accountability Act (HIPAA) requirements.
• Highly organized and able to manage multiple priorities.
• Ability to identify strategies to improve patient satisfaction and outcomes.

The Practice

Jovive Wound Care - Mission Viejo, California

• Vituity is about transforming care for the patients it serves, and this service will make an impact on patient lives.
• AP driven site.
• We anticipate seeing 6700+ patients annually.

The Community

• Warm summers, mild winters, and a great place to raise a family.
• Access to high ranking public and charter schools.
• Close proximity to many points of interest: popular amusement parks such as Disneyland and Universal Studios, beautiful beaches, wineries, and more!

Benefits & Beyond*

Vituity cares about the whole you. With our comprehensive compensation and benefits package, we are mindful of what matters most, and support your needs of today and your plans for the future.

• Superior health plan options
• Dental, Vision, HSA/FSA, Life and AD&D coverage, and more
• Top Tier 401(k) retirement savings plans that offers a $1.20 match for every dollar up to 6%
• Outstanding Paid Time Off: 3-4 weeks' vacation, Paid holidays, Sabbatical
• Student Loan Refinancing Discounts
• Professional and Career Development Program
• EAP, travel assistance, and identify theft included
• Wellness program
• Commuter Benefits Program
• Vituity community initiatives including LGBTQ+ History, Dia de los Muertos Celebration, Money Management/Money Relationship, and more
• Purpose-driven culture focused on improving the lives of our patients, communities, and employees

Salary range for this role is $22.90 - $28.63 per hour . Please speak to a recruiter for more information.

We are unified around the common purpose of transforming healthcare to improve lives and we believe everyone has a role to play in that. When we work together across sites and specialties as an integrated healthcare team, we exceed the expectations of our patients and the hospitals and clinics we work in. If you are looking to make a difference, from clinical to corporate, Vituity is the place to do it. Come grow with us.

Vituity appreciates differences; our dedication to diversity, equity and inclusion is at the heart of our organization. Vituity does not discriminate against any person on the basis of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information (including family medical history), veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Vituity is committed to complying with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity.

*Benefits for part-time and per diem vary. Please speak to a recruiter for more information.

Applicants only. No agencies please.