Wraparound Supervisor - BBHE - Community Based Care of Brevard, Inc.

Salary: $57,000/year

1. Resource Management and Capacity Building-Essential Function: Ensure resources are used efficiently and that maximization of alternative funding streams is identified and utilized to include establishing an effective Medicaid billing system for eligible services.
2. Leadership in developing partnerships-Essential Function: This position will co-facilitate the Family Team Conference and assist with complex cases when indicated. This position will promote and provide leadership of strong relationships and consensus building with family members, family partners, providers and the community.
3. Conduct Utilization Reviews - Essential Function: This position will conduct utilization reviews of case records, ensure consumer satisfaction, and use of wraparound fidelity tool is incorporated into every meeting. This includes the ongoing review of care plans to ensure they have clearly defined outcomes.
4. Staff Leadership - Essential Function: Plan performance expectations, monitor, and appraise the employee's job results and performance to develop, counsel, or discipline staff members.
5. Other duties as required: Job performance requires fulfilling other incidental or related duties as assigned, assisting and training others, and performing duties of higher rated positions from time to time for developmental purposes.

1. Develop Relationships: Able to relate to others, build credibility and rapport; relate to others in an honest and straightforward manner; build one-on-one relationships that incorporate cooperation, trust, and respect.
2. Influence: Able to positively change opinions and actions of others in a desired direction; present information in a persuasive manner; clarify information to gain understanding and buy-in.
3. Leadership: Able to regularly communicate with subordinates to lead to worthwhile objectives; mobilize people to face, define, and solve problems; develop capacity of others to adapt to change; foster a vision of desired outcomes.
4. Coaching: Able to train, mentor, and guide others to develop new skills or learn from mistakes; assist others in identifying and meeting goals; guide others to arrive at constructive solutions.
5. Planning and Organizing: Able to improve efficiency through planning and organizing; identify specific action steps and plans; anticipate problems and develop contingency plans.
6. Team Building: Able to develop and promote a team effort; confront negative attitudes to build commitment and morale; get factions with competing perspectives to learn from one another; integrate efforts and talents of team members.
7. Sensitivity: Work effectively with and show sensitivity to cultural differences and various socio-economic backgrounds of others.
8. Ethics: Adhere to and model principles and values of Agency and System of Care by being strength-based, solution-focused, maintains the highest level of integrity and ethical standards and work collaboratively with employees, partners, stakeholders and clients in all interactions.

1. Minimum 3 years’ experience as a Wraparound practitioner: This position requires a minimum of 3 years’ experience as a wraparound practitioner and/or developing and implementing wraparound strength-based communities of care.
2. Minimum 3 years’ experience as a Targeted Case Manager (TCM): This position requires a minimum of 3 years’ experience as a Targeted Case Manager.  The position will be the primary person to initiate Medicaid billing for the agency.
3. Proven track record of collaborating and partnering: This position will collaborate and partner with collateral and service providers to successfully foster an effective and family-centered team approach.
4. Skilled in analytical reasoning and critical thinking: This position will assist staff in addressing complex situations with families and problem solving in a creative and flexible environment in which critical thinking is essential.
5. Mental health and Managed Care Experience: This position will provide consultation and expertise in assisting families with complex mental health issues and navigation in managed care systems.
6. Valid Driver's License - Essential: Required to travel throughout the County for FTC and other meetings.
7. Strong written and verbal communication skills: This is essential to document, summarize and articulate data, actions and to effectively build consensus with multiple team and family members.
8. Strong Project Management Skills: In this position, strong Project Management Skills are required to lead the start of multiple projects that involve a variety of stakeholders.

1. BA/BS – bachelor’s degree required. Master’s preferred
2. Degree in human services related field preferred.
3. 3+ years Wraparound Care Coordination experience required.
4. 3+ years Targeted Case Manager with Medicaid billing experience required.
5. 5+ years related work with the target population of high-risk individuals in a mandated system preferred.

1. Sitting
2. Listening
3. Lifting 20 pounds
4. Standing
5. Pulling 20 pounds
6. Bending
7. Speaking
8. Typing
9. Writing