Xfinity Communities Sales Support Specialist - Comcast

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. **Job Summary** Responsible for contributing to regional Communities channel growth objectives. Acts in a research / data analysis capacity to inform strategy development for the Communities channel. Partners with other departments on development and implementation of marketing materials for the Company's products and services. Guides conceptual development of campaigns and initiatives for property managers and owners. Collaborates with key stakeholders to communicate and analyze new product launches. Engages in socialization and inspection of marketing plans and execution for the Communities channel. Primarily office based with some time in field supporting marketing execution initiatives. **Job Description** Core Responsibilities Coordinates multiple priorities while meeting simultaneous deadlines. Leverages internal reporting and works with analytics partners to provide business insights to inform Communities channel strategy. Works with sales representatives to set portfolio strategy and determine growth opportunities for the region. Works with partners to outsource marketing communication materials including direct mail, brochures, web content, sales letters, flyers, newsletters, and other projects. Adheres to the Company's brand identity standards and ensures ongoing brand awareness and consistency in all creative materials. Utilizes marketing library which includes marketing plans, collateral, creatives and promotional materials. Oversees work of outside vendors to assure timely and accurate project completion. Assists in the development and implementation of internal marketing communications plans. Works with Marketing, External Affairs, other sales channels to create opportunities for Communities, coordinating events with company spokespeople. Monitors all spending for Communities Account Representatives, may include events, incentives, promotions. Follows through to ensure that deadlines are met and deliverables meet specifications. Consistent exercise of independent judgment and discretion in matters of significance. Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary. Other duties and responsibilities as assigned. Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. Win as a team - make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and growth. Respect and promote inclusion & diversity. Do what's right for each other, our customers, investors and our communities. Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary (https://jobs.comcast.com/benefits) on our careers site for more details. **Education** Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. **Relevant Work Experience** 5-7 Years **Job Family Group:** Sales