YES Quality Coordinator at Yancey Bros. Co CAT

Who We Are:

From Georgia. For Georgia.  Since 1914 Yancey Bros. Co. has proudly served as the authorized Caterpillar equipment dealer for Georgia, providing our customers with the highest quality sales, parts and service.  From Caterpillar heavy and compact construction equipment to on-highway trucks, we remain committed to learning more about our customers, offering equipment and support to keep up with their changing needs.  This all starts with our greatest asset…our employees.

What You Will Be Doing:

As the Quality Coordinator, you will be responsible for ensuring our customers get the best quality products by observing and recording. You will ensure all products fit Yancey standards, UL 142/2200, and ISO 9001:2015 standards.

Major Tasks, Responsibilities, and Key Accountabilities:

• Collaborate with cross-functional teams to identify areas for process improvement and develop action plans to address any identified issues.
• Monitor and analyze performance metrics to identify trends and areas of concern and provide recommendations for corrective actions.
• Assist in the development and maintenance of documentation, including standard operating procedures, work instructions, and quality control records.
• Coordinate and participate in internal and external audits, ensuring compliance with applicable regulations and standards.
• Conduct training sessions to educate employees on quality standards, processes, and best practices.
• Investigate and resolve customer complaints and non-conformances, ensuring timely and effective corrective actions are implemented.
• Champion a culture of continuous improvement by promoting quality awareness and encouraging employee involvement in quality initiatives.
• Stay up-to-date with industry trends and advancements in quality assurance and regulatory requirements, and ensure adherence to these changes.

Education/Experience:

• The knowledge, skills, and abilities typically acquired through the completion of a high school diploma and/or GED. 
• Quality Control Inspection experience required. 
• Certified Quality Auditor preferred.  

Required Qualifications/Skills:

• Strong attention to detail and problem-solving skills.
• Organizational and time management abilities, with the ability to prioritize tasks and meet deadlines.
• Strong analytical skills, with the ability to collect, analyze, and interpret data.
• Good verbal and written communication skills, with the ability to effectively communicate complex concepts and ideas.
• Knowledge of quality management systems and regulatory requirements.

Environmental Job Requirements:
Environment:

• Most of your time is spent in an office environment. 
• Occasionally work in extreme weather conditions, including but not limited to extreme heat, cold, rain, snow, and ice.  

Physical:

• Minimal bending, stooping, kneeling, or lifting involved. 

Travel:

• Typically requires travel 10% to 20% of the time.

Who We Are Looking For:

To be successful in this position you should be organized, show an attention for detail and a sense of urgency. You should be proficient in Microsoft Office, be safety conscious, and have the willingness to learn.  Knowledge of quality management systems and regulatory requirements are essential to this position as well.