Youth Case Manager - HOME Youth Services - Mid-Willamette Valley Community Action Agency

HOME Youth Services Wants You to Join Their Team! This position provides intensive case management to youth to help them achieve their goals while ensuring a safe space while engaging with HYS staff. The case manager helps youth learn life skills, build positive relationships and navigate public and social services available in the community, such as mental and physical health services, employment, education, and housing services.

Candidates must submit application by 10/25/2024 in order to be considered for first round interviews.

MINIMUM QUALIFICATIONS The requirements listed below are representative of the knowledge, skill, and/or ability required.

EDUCATION and/or EXPERIENCE

• High School diploma or General Education Degree (GED).

• Four or more years of work or volunteering experience in fast-paced customer service, healthcare, education, social or community services or related public-facing sectors.

• College course work in social sciences or related human services preferred but not required.

• Preference will be given to candidates with work or volunteer experience working with a special needs population and/or experience working with youth or high-risk youth 11-18 years of age.

• An equivalent combination of education and experience may be considered.

CERTIFICATES, LICENSES, REGISTRATIONS

• Driver qualifications required for this position. Valid driver license, insured vehicle available for use on the job, and a satisfactory drive record for the past 3 years are required.   

• Candidate must pass Oregon Department of Human Services criminal background check.

• CPR/First Aid, Food Handlers card, mandatory reporting, privacy laws, trauma informed care, suicide intervention, collaborative problem solving, and recognizing and reporting child abuse & neglect training and/or certifications required within the first 30 days. 

• Candidate must pass pre-employment and random drug/alcohol screenings.

KNOWLEDGE, SKILLS, AND ABILITIES

• Ability to build and maintain healthy boundaries and relationships with youth and community partners.

• General understanding of de-escalation, role-modeling and active-listening.

• Proficiencies in the use of Microsoft Office, such as Word and Outlook.

• Effectively communicates orally and in written form; read and interpret policies and instructions.

• Ability to utilize video conferencing, navigating and communicating on social media, and general technology skills.

**ESSENTIAL DUTIES AND RESPONSIBILITIES This job description is not intended to be all-inclusive. Employees will also perform other reasonably related business duties as assigned by immediate supervisor and other management as required.

• Assists youth in developing and achieving their goals with a focus on health, education, employment and housing.

• Conducts assessments with youth to determine strengths, needs, service and housing eligibility, etc.

• Advocates for and obtains services for youth and their families.

• Maintains a necessary level of involvement in youth activities such as driving youth to appointments, sitting in on wrap-around service youth meetings, and/or sitting in on meetings at school to help ensure youth are progressing in obtaining services and working toward their goals.

• Provides necessary transportation to youth using program vehicle.

SUPERVISORY RESPONSIBILITIES

This job has no supervisory responsibilities.

PHYSICAL AND MENTAL DEMANDS Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.

• Specific vision abilities required by this job include close vision and ability to adjust focus.

• Frequently lift up to 25 pounds. Occasionally lift up to 50 pounds.

• Manual dexterity for handling computers, devices, and office equipment.

• Maintains calm dispositions and regulates emotions when clients, staff, or others may become escalated.

• Regulates emotions and handles pressure of frequent demands for attention, time and work tasks.

• Personally responsive to urgent situations, which could require travel for on-site interventions.

• Ability to exercise judgement and quick decision-making skills in response to guest or client incidents.

WORK ENVIRONMENT

• Close quarters, often with a population experiencing homelessness, with additional barriers such as mental illness and substance use.

• Frequent noise and distractions in workspaces.

• Indoor and outdoor work environment.

• May work in kitchen, laundry, and restroom spaces, utilizing basic tools and equipment for necessary site upkeep.

• Ability to work flexible hours including nights, weekends and holidays as needed and scheduled by supervisor.

MWVCAA is committed to promoting and achieving diversity, equity and inclusion with employees and with those we serve. The agency strives to be an employer of choice with a vision for all people to be respected for their infinite worth, and supported to envision and reach a positive future.

MWVCAA is proud to be an Equal Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender expression, age, veterans, and people with disabilities or any other protected category. We welcome all people to join us in achieving our Mission. If you require any assistance in the application process, or reasonable accommodations to perform the essential duties of the position, please notify a member of our team at (503) 585-6232.

*MWVCAA is a Second Chance Employer supporting individuals with criminal records with a fair and equal opportunity at employment. A background check will be conducted for this position. A criminal record will not automatically disqualify an individual from a job, unless there is a specific legal exclusion. MWVCAA will consider convictions as they relate to job duties and responsibilities and consider the length of time since the offense.

**This is a partial list of essential duties and responsibilities. To review the full job description, download below.

If you need ADA accommodations to apply for MWVCAA job openings, please contact Human Resources at HR@mwvcaa.org or call 503-585-6232 to ask for a HR Team Member.