Youth Development Success Coach - Boys & Girls Clubs of Central Florida

Boys & Girls Clubs Location:

East Altamonte

Address: Lillie H. Green Community Center, 325 Station Street, Altamonte Springs, FL 32701

West Sanford

Address: 919 South Persimmon Ave, Sanford, FL 32771 

TITLE: Youth Development Success Coach

PERFORMANCE

PROFILE SOURCE: Individual Contributor

DEPARTMENT: Operations

REPORTS TO:Director of Social Emotional Development & Program Impact

FLSA Status:                                             Exempt                                                       Non-Exempt

POSITION SUMMARY:

The Success Coach (Youth Development) at Boys & Girls Clubs of Central Florida plays a vital role in empowering youth aged 6-18 through individual and group coaching sessions. This position focuses on fostering academic success, building self-esteem, and developing essential life skills while implementing engaging programs aligned with the organization's mission. The role requires experience in youth development, strong coaching and mentoring skills, and the ability to connect with youth from diverse backgrounds. The Success Coach collaborates with program staff, maintains accurate records, and contributes to a positive work environment while demonstrating key competencies such as effective communication, driving engagement, and valuing differences.

ESSENTIAL JOB RESPONSIBILITIES:

Youth Coaching and Support

• Provide individual and group coaching sessions to members aged 6-18, focusing on:
  • Goal setting and achievement
  • Academic success strategies
  • Positive self-esteem and confidence building
  • Conflict resolution and communication skills
  • Healthy decision-making and life skills
  • Social and emotional well-being
  • Design and implement engaging coaching programs that are aligned with the Boys & Girls Clubs of Central Florida's mission and curriculum standards.
  • Maintain accurate records of member progress and coaching activities.
  • Collaborate with program staff to identify and address member needs.
  • Respond to members experiencing challenges and make appropriate referrals to service providers when necessary.

Program Support and Development

• Participate in the organization and maintenance of program materials.
• Assist in coordinating professional development components of youth programs.
• Support the recruitment and selection process for youth programs, including participating in information sessions.
• Contribute to a positive and collaborative work environment.

QUALIFICATION REQUIREMENTS:

• Achieved or actively pursuing a bachelor's degree in human services, Psychology, Counseling, Education, or a related youth development field.
• Minimum of 2 years of experience in youth development, life coaching, or a related field.
• Life coaching certificate preferred.
• Strong coaching and mentoring skills.
• Ability to build rapport and connect with youth from diverse backgrounds.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to work independently and as part of a team.
• Passion for empowering youth and promoting their well-being.
• Availability during late afternoons/early evenings to accommodate after-school schedules.
• Demonstrated ability to balance multiple priorities and meet deadlines.
• Experience working with youth aged 6-18 in diverse settings.
• Proficiency in using workplace technology, including email, Microsoft Office Suite, virtual meeting platforms, and other relevant software applications.

KEY ROLE COMPETENCIES:

• Communicates Effectively: Demonstrates clear and adaptable communication across various settings and audiences. Actively listens to and encourages the open expression of diverse ideas, especially from youth members.
• Drives Engagement: Creates a motivating environment where youth feel valued and inspired to achieve their objectives. Aligns activities with members' goals and fosters a sense of ownership and importance in their contributions.
• Values Differences: Appreciates and leverages diverse perspectives, cultures, and backgrounds to achieve results. Demonstrates sensitivity to cultural norms and expectations when interacting with youth and their families.
• Manages Ambiguity: Comfortably navigates uncertainty and change, making decisions without having the complete picture. Remains calm and productive in unclear situations, constructively addressing problems without clear solutions.
• Demonstrates Self-Awareness: Regularly reflects on personal impact, seeks feedback, and shows openness to criticism. Recognizes personal strengths, weaknesses, and limits in relation to youth coaching, using insights to continuously improve.

ADDITIONAL ACCOUNTABILITIES

Relationships

• Internal: Maintains close, daily contact with Club staff (professional and volunteer), Club members, and supervisor to receive/provide information, discuss issues, explain guidelines/ instructions; instruct; and advise/counsel. 
• External: Maintains contact with members, families, alumni, community leaders, youth-serving professionals, other Clubs, media contacts, vendors, consultants, organizations, and others to achieve program goals and objectives, manage costs, share information, and resolve problems.

Other

ENVIRONMENTAL AND WORKING CONDITIONS:

• The position requires working in both indoor and outdoor environments of an office or club setting, which may involve exposure to varying weather conditions.
• Ability to read and interpret documents such as safety rules, operating instructions, and policy manuals.
• Required to operate a motor vehicle.
• Work in environments frequented by children and families, requiring adherence to safety and conduct standards that ensure a child-friendly and family-oriented atmosphere.
• Must be adaptable to a dynamic work schedule, including evenings to support club activities and events.

PHYSICAL AND MENTAL REQUIREMENTS:

• Physically capable of performing programming activities and club duties on-site, including lifting up to 30 pounds, standing, sitting, or walking for extended periods, bending, and reaching.
• Operates a computer and other office productivity equipment such as a copy machine, phone, printer, and tablet frequently. Requires the ability to work on a computer for extended periods (8+ hours), including performing tasks that involve repetitive motion, visual focus, and fine motor skills
• Visual and auditory acuity to monitor the environment and ensure safety standards are maintained.
• Mental resilience and the ability to stay focused and effective in a busy, sometimes noisy environment.
• Capacity to handle multiple tasks simultaneously and prioritize effectively.
• Strong interpersonal skills to interact positively with children, family members, and other staff.
• Exposure to outdoor weather conditions (occasionally).

Pre-Employment and Ongoing Compliance Requirements:

• Candidates must successfully pass a pre-employment drug screening.
• Continued employment is contingent upon passing randomized drug screenings as part of our commitment to maintaining a safe and healthy work environment.

Disclaimer:

The information presented in this job description is intended to illustrate the general nature and level of work expected of employees in this classification. It is not a comprehensive inventory of all duties, responsibilities, qualifications, and objectives required of employees assigned to this job. Job responsibilities and requirements are subject to change based on the needs of the club and the direction of the Club Director and Chief Executive Officer.

We kindly request that applicants refrain from contacting us regarding the status of their application. Our team will diligently review all submissions and will reach out to candidates who best match our requirements.