​Global IT Platform Engineer Manager​ - The Boston Consulting Group

You will join our team responsible for developing, supporting, and enhancing ITSM applications on the ServiceNow platform. In this role, you will focus on scripting, configuration, and integration across a wide range of ServiceNow applications and plugins to improve ITSM solutions, such as Incident, Problem, Change, Request, Service Catalog, Knowledge, and more. You will also help deploy new functionality, including new workspaces, predictive intelligence, performance analytics, UI builder, and other emerging ServiceNow capabilities. 

As a platform engineer, you will work with a high-performing team of engineers, administrators, and architects. You’ll participate in our agile ceremonies and collaborate closely with the product owner, scrum lead, and analysts to prioritize and deliver work each sprint. Your main focus will be on development, but you will also contribute to solution design, troubleshooting, training, documentation, and support activities that ensure the continued success of the platform.